Aydon Desreaux

- ONSITE AND FIXED LOCATION VEHICLE REPAIRS AND MAINTAINANCE.

- SPECIALISED INSTALLATIONS OF CUSTOMER SPECIFIC 12 VOLT SYSTEMS.

- DIAGNOSIS OF SYSTEM FAULTS AND REPAIRS.

- ALL FACTORY SERVICING SCHEDULES

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
• Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

yFostered a collaborative atmosphere within the workshop encouraging knowledge sharing amongst my peers resulting in improved problem-solving capabilities.

• Enhanced workshop efficiency by implementing effective scheduling and resource allocation plans
• Coordinated closely with other departments to ensure seamless workflow integration between the workshop, sales, and administrative teams.
• In this job role i had the opportunity to build my own team. which i did. and we were very successful. we all worked great together. i was in charge of inventory, bookings and job allocations. sales was ontop of these roles.
• within this role of stock and i inventory control i was also required to maintain relationships with other companies within our our industry

• Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing and/or replacing alternatrors and starters.
• Performed routine and scheduled maintenance services.
• Maintained cleanliness, safety and efficiency of garage.
• Diagnosed mechanical failures to determined cause and suggested suitables repairs or replacements

• Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
• Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
• Took assessments to prove knowledge base and skills.
• Observed senior mechanics completing major repairs.
• Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
• Achieved faster turnaround times for major repairs with effective time-management strategies that prioritized urgent tasks without compromising quality.
• Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
• Increased overall shop efficiency by assisting with parts inventory management, tracking orders, and maintaining proper stock levels.
• Gave customers quotes on potential repairs with nearly 100% accuracy.
• Tested vehicles after repairs to verify performance, safety and functionality.