AYE SANDAR
Ashfield,NSW
Summary
Developed exceptional customer service, problem-solving abilities, and keen eye for detail in fast-paced food and beverage environment. Demonstrated effectiveness in managing orders, coordinating with kitchen staff, and ensuring guest satisfaction. Looking to transition into new field where these skills can drive success and foster growth.
Overview
7
7
years of professional experience
Work History
Senior Food and Beverage Server
The Rocks Tepanyakki
10.2023 - 10.2024
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Worked closely with bartenders to develop signature cocktails that complemented the food menu offerings.
- Prepared sales slips and sales contracts
- Opened and closed cash registers, balanced cash drawers and made deposits
- Maintained a clean and organized dining area, promoting a comfortable atmosphere for patrons.
Customer Service Representative
Million Life
04.2022 - 10.2022
- Addressed customers courteously using suitable methods and problem-solving skills
- Investigated and researched issues to determine root causes and appropriate resolution methods
- Provided account information to customers and explained bill service policies and customer rights
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
Sales Representative
Bubbles PhotoBrick
10.2021 - 04.2022
- Worked with management teams to develop annual sales plans, goals and targets
- Adapted to and remained flexible in changing, fast-paced work environment
- Handled client deposits and transactions and updated billing information in company databases
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
- Responded promptly to customer queries to increase overall satisfaction
Sandwich Artist
Subway
02.2021 - 12.2021
- Wrapped customer sandwiches and prepared to-go orders in disposable bags
- Operated store registers and calculated cash drawer totals
- Sanitized plates and utensils and wiped down work stations
- Prepped condiment and dressing containers for sandwich toppings
- Answered customer questions regarding ingredients and nutrition facts
- Handled cash and credit card transactions and handed back correct change
Receptionist Administrator
STI University
02.2018 - 01.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor Of Arts - Interior Architecture
University of Technology Sydney
Sydney, NSW02.2022
Advanced Diploma - Interior Design
Canberra Institute of Technology
Canberra, ACT01.2015
B.A (HONS) - ARCHITECTURE
University of Bedfordshire
01.2012
Skills
- Strong Communication and Interpersonal Skills
- Merchandising and Display
- Building Customer Relationships and Loyalty
- Register Management
- Energy and Physical Stamina
- Flexible Hours
Languages
Chinese (Mandarin)
Elementary
English
Full Professional
Burmese
Native or Bilingual
Timeline
Senior Food and Beverage Server
The Rocks Tepanyakki
10.2023 - 10.2024
Customer Service Representative
Million Life
04.2022 - 10.2022
Sales Representative
Bubbles PhotoBrick
10.2021 - 04.2022
Sandwich Artist
Subway
02.2021 - 12.2021
Receptionist Administrator
STI University
02.2018 - 01.2020
Advanced Diploma - Interior Design
Canberra Institute of Technology
B.A (HONS) - ARCHITECTURE
University of Bedfordshire
Bachelor Of Arts - Interior Architecture
University of Technology Sydney
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