Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ayeman Safwan

Sydney,NSW

Summary

Supportive professional with expertise in customer service and education. Experienced in enhancing guest experiences while addressing diverse learning needs. Strong communicator skilled in problem-solving and fostering positive interactions to improve customer satisfaction and student learning.

Overview

5
5
years of professional experience

Work History

Teacher's Assistant

Lakehead Grammar School
Dhaka, Dhaka
01.2020 - 08.2024
  • Collaborated with teachers to develop and execute educational strategies and curriculum plans, enhancing student engagement.
  • Monitored student behavior and guided classroom transitions, fostering a positive learning environment.
  • Supervised children and actively engaged in activities to promote social skills and teamwork.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Handed out textbooks, workbooks, papers, and pencils to students during class sessions.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.

Restaurant Waiter

Rustic Eatery
Dhaka, Dhaka
03.2021 - 11.2023
  • Delivered exceptional customer service by anticipating guest needs and acknowledging all guests, regardless of time or busyness.
  • Addressed customer inquiries and complaints swiftly, contributing to overall guest satisfaction.
  • Upsold daily specials and beverages to enhance guest enjoyment.
  • Ensured cleanliness and organization of dining areas, enhancing guest experience throughout shifts.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.

Education

Bachelor of Science - Biotechnology

Macquarie University
Sydney, New South Wales, NSW

Skills

  • Individual and group instruction
  • Assessment strategies
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Stress management
  • Information protection
  • Calm and patient demeanor

References

  • Raiyan Sarar 0437043629 (Shift Supervisor at KFC)
  • Nameera Rahman 040680069 (Index Coaching Teaching Assistant)

Timeline

Restaurant Waiter

Rustic Eatery
03.2021 - 11.2023

Teacher's Assistant

Lakehead Grammar School
01.2020 - 08.2024

Bachelor of Science - Biotechnology

Macquarie University
Ayeman Safwan