Summary
Overview
Work History
Education
Skills
Community involvements
Volunteer Experience
References
Availability
SKILLS & EXPERIENCES
Timeline
Generic

Ayen Manyang Baak

Mansfield Park,South Australia

Summary

I’m a 18-year-old teenage young female currently studying at Nazareth catholic college secondary campus also working at McDonalds Fulham gardens. I’m seeking to expand my work experiences by opening up for new and more opportunities to continue to develop new skills and capabilities for personal and professional growth.

I’m determined hardworking individual with bubbly personality who is able to complete all task set positively and effectively. My peers would describe me as a warm hearted, funny individual with pure mindset. I can operate well under pressure by prioritising activities, managing resources, and balancing responsibilities to achieve deadlines. I am a good team player that enjoys meeting new people. I take pride in paying close attention to the smallest details and keeping a high degree of accuracy in all I do.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

McDonald's
02.2021 - Current
  • Trained and mentored new team members in company procedures and customer service standards.
  • Prepared food and beverages, ensuring adherence to quality and food safety guidelines.
  • Maintained cleanliness by wiping down counters, equipment, and workspaces.
  • Assisted with special events, supporting smooth operations and customer satisfaction.
  • Monitored trainee progress, providing feedback to enhance skills and confidence.
  • Delivered excellent customer service by addressing concerns and ensuring satisfaction.

Crew member

McDonald’s
02.2021 - Current
  • Company Overview: Fulham Gardens, SA
  • Maintaining a level of positive “professionalism” in all circumstances towards guests and colleagues;
  • Being attentive to guest and restaurant needs;
  • Demonstrating enthusiasm and energy when attending to all guests;
  • Ensuring all guests receive superstar service, hot, quality products;
  • Prioritising tasks during peak periods and maintain good guest service;
  • Responsible for preparing, packages and deliver all products according to Menu Standards in line with all training and managers materials
  • Effectively communicating and or assisting as required with stock control/management
  • Maintaining all equipment in a clean and safe operational manner in line with restaurant procedure and or operating guides;
  • Maintaining a clean and safe restaurant for the safety of guests, colleagues and self;
  • Taking reasonable care of my own health, safety and welfare and others;
  • Complying with all WHS practices and processes reporting;
  • Presenting in full uniform and of neat and professional appearance always when at restaurant representing the organisation


Education

Nazareth Catholic College Secondary
11.2024

Skills

    Customer Engagement: Proactively built rapport with customers, addressing their needs and ensuring memorable experiences

    Collaborative Team Leadership: Fostered a positive and efficient team environment through effective communication and mentorship

    Adaptability Under Pressure: Thrived in dynamic settings by maintaining focus and delivering consistent results

    Attention to Detail: Ensured accuracy and compliance in all processes, from food preparation to training delivery

    Critical Thinking: Applied logical and creative approaches to solve operational challenges efficiently

    Strong Interpersonal Communication: Built positive relationships with customers and team members, ensuring a collaborative work environment

    Workplace Organization: Maintained high standards of order and cleanliness to promote efficiency and safety

Community involvements

  • Agar community fundraising
  • Uniting church, western link church - participation Christmas play
  • African girls’ group - Nazareth catholic college
  • Youth Member - Influencers Church Salisbury
  • Middle School Leader - Nazareth Catholic College

Volunteer Experience

Fundraisers (School Event), Flinders Park, SA, 2019, Took part in raising money for less fortunate people Took part in cooking sausages for over 1000 people Bake sales to raise money

Cashier Assistant - Bake Sale Fundraiser (School Event), Findon Road, SA, 2019, Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Good teamwork selling cakes and cookies Problem solving skills


References

  • Sagar Patel, Shift manager/rostering manager, McDonalds Fulham gardens, 0993535211
  • Manyang Bullen Baak, Uber and Baptist care social worker, 0432325210
  • Gemma Pannell, Flexible Learning coordinator, Nazareth Catholic College, (08) 8406 5054

Availability

Monday-Wednesday (9am-5pm)

Thursdays and Friday (12pm-9pm)

Saturday and Sundays (9am-5pm)



SKILLS & EXPERIENCES

  • Customer focused
  • Teamwork
  • Time management
  • Problem solving

Timeline

Hospitality Worker

McDonald's
02.2021 - Current

Crew member

McDonald’s
02.2021 - Current

Nazareth Catholic College Secondary

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Ayen Manyang Baak