AYESHA AHMED

• Store Supports Person At Freedom Furniture & Homewares
• Filing and Editing: Manage and organize company documents, ensuring all files are accurately labeled and stored. Completed 4 to 6 audit envelopes per day.
• Edit and maintain audit envelopes, ensuring all necessary information is up-to-date and correctly filed.
• Invoicing: Process and manage invoices, ensuring timely and accurate billing through email communication with finance team.
• Cross-check invoices against purchase orders and delivery receipts to ensure consistency and accuracy.
• Sales Assistance: Support sales team by assisting with customer inquiries and processing sales transactions.
• Help customers with product selection and provide detailed product information to enhance their shopping experience.
• Warehouse Coordination: Liaise warehouse team to ensure efficient shelving and stock management.
• Assist in stock-take activities, ensuring accurate inventory records.
• Online Orders: Complete and process online orders, ensuring timely and accurate fulfillment.
• Coordinate with logistics team to ensure smooth delivery of online purchases.
• Report Management: Cross -check and validate various reports, including financial reports, sales data, and returns validation reports.
• Ensure all reports are accurate and discrepancies are promptly addressed.
• Archiving: Organized archiving system for all company documents and records.
• Ensure that all archived documents are easily retrievable and securely stored.
• Customer Service: Provide exceptional customer service by addressing customer inquiries and resolving issues promptly. Managed approximately 10 phone calls during front service hours.
• Assist customers with product returns and exchanges, ensuring smooth and satisfactory experience.
• Skills and Qualifications: Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy.
• Proficient in using office software and inventory management systems.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with different teams.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Intern at prestigious financial firm supporting the audit department.

• Tasks: extensive vouching, data cleaning, flowchart creation, and auditing assistance. Visited 15 client sites including British American Tobacco, Energy Fiji Limited, Credit Corporation. Managed documentation, filed, and made deliveries. Developed skills in auditing, data management, and client interaction. Experienced in analyzing financial records, identifying discrepancies, and creating flowcharts for efficiency.