Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist

AYESHA AKTER

Parap,NT

Summary

Seeking a Team Member position where my excellent customer service skills can be utilized to improve the organization's profitability. I am a strategic thinker with strong analytical skills, and I’m seeking to undertake a role that will allow my retail and commercial skills to come to the forefront. A position that favors strong teamwork abilities and requires communication with various levels of stakeholders. I excel in making new relationships and working in team roles that direct contact with stakeholders at all levels. I can lead teams to achieve targets and genuinely see challenges as learning experiences. Personal Attributes: Exceptional analytical, troubleshooting organizational skills developed while working closely within a team Prioritization, problem-solving, and leadership skills acquired while managing a team Ability to handle pressure and achieve targets as a result of providing enhanced levels of customer service Strong work ethic and exceptional time management skills developed while managing academic priorities and part-time work. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

12
12
years of professional experience
1
1
Certification

Work History

receptionist

CDU information centre
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Kept reception area clean and neat to give visitors positive first impression

Security officer

Wilson Security
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences

Retail Assistant

IN2FOOD Darwin
04.2010 - 03.2022
  • Stocked merchandise, clearly labeled items, and arranged according to size or color
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Maintained a tidy and organized store environment to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options

Education

Bachelor of Arts - Social Work

CDU
Darwin, NT
11.2025

Bachelor of Science - Pharmaceutical Sciences

NORTH UNIVERSITY UNIVERSITY
DHAKA BANGLADESH
2019

Skills

  • Summary:
  • Sound knowledge in POS (Point of Sale)
  • Client Handling, processing & servicing
  • Assisting customer
  • Cash Register operator
  • Knowledge about produces

Certification

  • First Aid Training - [2022 June to 2025 May]
  • Licensed Working with children's card

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional

Timeline

Retail Assistant

IN2FOOD Darwin
04.2010 - 03.2022

receptionist

CDU information centre

Security officer

Wilson Security

Bachelor of Arts - Social Work

CDU

Bachelor of Science - Pharmaceutical Sciences

NORTH UNIVERSITY UNIVERSITY
AYESHA AKTER