Detail-oriented Medical Receptionist with extensive experience in front-desk and administrative support within fast-paced healthcare settings. Specializes in patient scheduling, medical administration, and maintaining confidential records while ensuring exceptional customer service. Contributes to efficient operations and enhances patient experiences through strong organizational skills and effective multitasking.
Overview
1
1
Language
2
2
years of professional experience
Work History
Medical Representative
Joan Kirner Sunshine Hospital
Melbourne, Victoria
04.2024 - Current
My Achievements
Built positive relationships with patients by providing professional, friendly, and compassionate customer service.
Maintained a high level of accuracy when managing patient records, referrals, and confidential information.
Worked collaboratively with the healthcare team to ensure an efficient and positive patient experience.
Contributed to the smooth daily operation of the practice through effective appointment coordination and administrative support.
Consistently managed a busy reception desk while maintaining accuracy and efficiency.
Quickly became proficient in the clinic's systems and procedures, enabling seamless support to clinicians and patients.
Demonstrated reliability and flexibility by supporting the team during busy periods and covering additional shifts when required.
Received positive feedback from patients and colleagues for professionalism, communication, and attention to detail.
Assisted in improving workflow by prioritising tasks and managing competing demands effectively.
Education
Bachelor of Business - Diploma In Business Administration
Australia Learning Institute
Sydney, NSW
03-2020
Bachlors of Computer Applications - BCA
St.Ann's Degree College
Mehdipatnam, Hyd, India
01-2004
Skills
Customer management
Clinical understanding
Healthcare management
Product knowledge
Record management
Document management
SAP CRM
Kronos System
Office suite
Remote collaboration
Phone support
Languages
Urdu
Professional
Timeline
Medical Representative
Joan Kirner Sunshine Hospital
04.2024 - Current
Bachelor of Business - Diploma In Business Administration