Ayesha Eldebel
Connells Point,NSW
Summary
I am an Industrious administrative team member with proven organizational, time management and multitasking abilities in both busy and quiet settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Reliable worker with solid background meeting and exceeding production demands in all environments. Efficiently carries out physically-demanding work by keeping supplies organized and following orders.
Overview
5
5
years of professional experience
Work History
Accounting Administrator
Mr Water Plumbing Pty Ltd
03.2022 - Current
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Collected, arranged, and input information into database system.
Quantas Lounge Runner
Quantas
05.2022 - 10.2022
- Maintained clean tables and set up items for incoming guests.
- Prepared mixed drinks, liquor orders and wine requests.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Provided exceptional service to high volume of daily customers.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Christmas Casual Retail Assistant
David Jones
11.2021 - 02.2022
- Promoted clean, organized and inviting environment for customers by implementing and maintaining merchandise visual standards and techniques.
- Engaged customer and enhanced experience through product awareness and team selling.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Leveraged company tools and technology to develop product knowledge to enhance customer engagement and maximize sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Team Member
Mcdonalds
06.2018 - 07.2021
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Rotated through series of different stations based on team needs.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
- Packed and scanned completed orders for accurate shipment to final destinations.
Education
High School Diploma -
Danebank Anglican School For Girls
Hurstville 09.2021
Skills
- Continuous development
- Safety understanding
- Facility Cleaning
- Money handling
- Quantitative skills
- Experience in leadership
- Active listening
- People skills
- Analytical
- Customer Service Management
Timeline
Quantas Lounge Runner
Quantas
05.2022 - 10.2022
Accounting Administrator
Mr Water Plumbing Pty Ltd
03.2022 - Current
Christmas Casual Retail Assistant
David Jones
11.2021 - 02.2022
Team Member
Mcdonalds
06.2018 - 07.2021
High School Diploma -
Danebank Anglican School For Girls
Similar Profiles
Jarred CousinsJarred Cousins
Commercial Maintenance Plumber at Mr Water PlumbingCommercial Maintenance Plumber at Mr Water Plumbing
Baran AppakBaran Appak
1st Year Apprentice at Mr Water Plumbing1st Year Apprentice at Mr Water Plumbing
Semi MatavuraSemi Matavura
Plumber at Top Shelf Plumbing Pty LTD, Four seasons Heating & Cooling, AutoCad Plumbing Pty LTD, EtcPlumber at Top Shelf Plumbing Pty LTD, Four seasons Heating & Cooling, AutoCad Plumbing Pty LTD, Etc
Lora TranLora Tran
Crew Member at McdonaldsCrew Member at Mcdonalds
Naomi BrealeyNaomi Brealey
Business Manager at Doal Pty LtdBusiness Manager at Doal Pty Ltd