Ayesha Fakhri
Sydney,NSW
Summary
Detail-oriented individual seeking the position of Receptionist at a medical center where I can leverage my strong communication skills and a customer-focused approach to contribute effectively to the team.
Overview
1
1
years of professional experience
Work History
Receptionist
Integrated Medical Center
Lahore, Punjab
03.2023 - 04.2024
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to patients
- Verify insurance coverage and collect payments
- Maintain patient records and ensure confidentiality of information
- Assist with administrative tasks as needed
Customer Service Representative
Sapphire Retail Store
Lahore
10.2022 - 02.2023
- Assisted customers in selecting products and resolving inquiries
- Handled transactions and maintained accurate sales record
- Developed strong communication and problem-solving skills in a fast-paced environment
Education
Master of Science - Environmental Management
University of New South Wales
Sydney, NSWSkills
- Clerical Support
- Administrative Support
- Office Management
- Bookkeeping
- Organization skills
- Effective Communication
Training and Workshop
- Attended a two-day workshop on "Medical Receptionist Skills and Healthcare Administration" arranged by the Integrated Medical Center
Accomplishments
- Awarded "Top Performer" for achieving high mentor satisfaction ratings in role play activity during "Medical Receptionist Skills Workshop"
- Awarded "Gold Medal" for securing the top position in my Bachelor's degree
Affiliations
Book-reading, Volunteering, Music and Travelling
Timeline
Receptionist
Integrated Medical Center
03.2023 - 04.2024
Customer Service Representative
Sapphire Retail Store
10.2022 - 02.2023
Master of Science - Environmental Management
University of New South Wales
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