AYESHA FARHEEN
St Albans,VIC
Summary
Highly motivated and social wellbeing who always strives for excellence. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. Knowledgeable in the chosen profession but still eager to learn more things.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Times International College
Footscray, VIC
01.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital student information.
- Prepared and edited documents and reports for quality and accuracy.
- involved in tasks like processing student registration materials, handling student inquiries, or providing general information about the college.
- Handles routine tasks like processing offer-letters, generating COE, and responding to emails.
- Worked effectively in fast-paced environments.
Administrative Executive
Bay Audiology
Melbourne, VIC
08.2023 - 01.2024
- Created and updated records and files to maintain document compliance.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Data Analyst
Amazon
01.2017 - 01.2023
- Analyzing large datasets, generating insights, creating reports, and supporting decision-making processes
- Coordinated in identifying trends, patterns, and areas for optimization to enhance technical performance of Amazon devices
- Handle confidential information and documents with discretion and maintain their proper organization.
Technical Support Associate
Sitel
01.2016 - 01.2017
- Engaging with customers through various communication channels, such as phone, chat, or email, and strive to deliver excellent customer service
- Prepared and distributed reports, presentations, and other materials
- Handled confidential documents and maintained their proper organization
- Providing technical assistance to customers, troubleshooting hardware and software issues, and resolving technical queries.
Education
Masters of cybersecurity (enrolled) -
Monash university
Batchelors in Computer Science -
Jawaharlal Nehru Technological University
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- English, Full professional proficiency
- Long-term job outlook
Refernces
Visa Status: Currently on student visa with full working rights
References : Available upon request.
Technical skills
- Knowledge of MongoDB.
- Python language
- MS Excel
- SQL intermediate
- MS Word
Timeline
Administrative Assistant
Times International College
01.2024 - Current
Administrative Executive
Bay Audiology
08.2023 - 01.2024
Data Analyst
Amazon
01.2017 - 01.2023
Technical Support Associate
Sitel
01.2016 - 01.2017
Masters of cybersecurity (enrolled) -
Monash university
Batchelors in Computer Science -
Jawaharlal Nehru Technological University