Hi, I’m
Ayesha javaid
Norlane,VIC
Summary
To pursue a responsible, challenging & rewarding position with a leading organization which ensures long-term career development and growth opportunities. To be a part of an active and intellectually challenging work environment that embraces innovation and fosters growth to excel my skills/abilities and prove my diversity to be an asset for the organization.
Overview
8
years of professional experience
Work History
Transport Accident Commission
Claims Support Officer (Fixed Term Role)
09.2024 - Current
Job overview
- Prepared and organized documents for team members to ensure smooth operations.
- I used to schedule and organize meetings for my team and I handled all the administrative work
- Created, prepared, and delivered weekly reports to the team
- Creating and sending approval letters for treatments and services to client, providers and sols
- Index documents to relevant claims
- Requesting Medical Information of client's via MedEbridge
- I used to print documents and send them to clients and providers
Transport Accident Commission (TAC)
Claim Support Team 1
08.2022 - Current
Job overview
- Company Overview: Through Randstad at Geelong
- Creating and sending approval letters for treatments and services to clients, providers and sols
- Indexing documents to relevant claims
- Index high volumes of documents through Outlook RTW1 inbox and Avanti (IDX)
- Request Freedom of Information (FOI) through MedEbridge (UHG)
- Follow up on MedEbridge (UHG) On Holds
- Printing and sending Claims Correspondence
- Creating and sending TAC contact Letters
- Indexing Web-Messages
- ROI's Release of medical information to solicitors
- POP's Release of Print-out of payments to solicitors
- Through Randstad at Geelong
Transport Accident Commission (TAC)
Income Team
05.2022 - 08.2022
Job overview
- Data Entry
- Printing and sending Claims Correspondence
- Creating and sending TAC contact Letters
- Creating and sending Loss Of Income Letters
- Using Avanti to input data entry into the system including Add Dependents to existing claims
Transport Accident Commission (TAC)
Rapid Recovery Team
03.2022 - 05.2022
Job overview
- Creating Vocational Referrals
- Creating Service Decisions by including clients details of approved treatments
- Creating and sending approval letters for treatments and services to clients, providers and sols
- Printing and sending Claims Correspondence
United Bank Limited
Cashier/Administration Officer
01.2017 - 12.2017
Job overview
- Company Overview: (Pakistan)
- Accurately prepared and issued cheques for various banking transactions, ensuring compliance with financial regulations
- Managed accounts, ensuring accurate payment processing and exceptional customer service
- Handled customer inquiries, resolving issues promptly to enhance client satisfaction
- Processed transactions efficiently, maintaining high accuracy and compliance standards
- Managed and processed high-volume payment transactions, ensuring accuracy and timelines across all platform
- Implemented new data entry procedures, significantly reducing errors and improving operational efficiency in administrative tasks
- Provided crucial support to senior management by managing complex schedules, facilitating meetings, and ensuring smooth office operations
- (Pakistan)
Education
Sargodha University
Bachelors in Commerce
01.2017
Punjab College of Information Technology
ICS from Computer Sciences
01.2014
University Overview
Courses: Microsoft Office & Spoken English
Skills
- Communication
- Interpersonal
- Group tasks
- Independent assignments
- Adjusting environments
- Achieving KPIs
- TAC systems
- Avanti
- IBM Notes
- Outlook
- Teams
- MedEbridge
Languages
English
Urdu
Hindi
Punjabi
Timeline
Claims Support Officer (Fixed Term Role)
Transport Accident Commission
09.2024 - Current
Claim Support Team 1
Transport Accident Commission (TAC)
08.2022 - Current
Income Team
Transport Accident Commission (TAC)
05.2022 - 08.2022
Rapid Recovery Team
Transport Accident Commission (TAC)
03.2022 - 05.2022
Cashier/Administration Officer
United Bank Limited
01.2017 - 12.2017
Punjab College of Information Technology
ICS from Computer Sciences
Sargodha University
Bachelors in Commerce
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