Adaptable professional with a proactive attitude and quick learning ability. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Front End Team Member
Woolworths
Adelaide, SOUTH AUSTRALIA
10.2023 - Current
Delivered exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience.
Managed point-of-sale transactions efficiently, handling cash, credit, and refunds with accuracy and professionalism.
Collaborated with team members to maintain a clean, organized, and well-stocked store environment.
Trained new staff on customer service protocols, company policies, and product knowledge.
Online Personal Shopper ( Supervisor )
Woolworths
Adelaide, SOUTH AUSTRALIA
10.2023 - Current
Supervised the online order processing team, ensuring timely and accurate fulfillment of customer orders.
Coordinated with the inventory team to manage stock levels and prevent order discrepancies.
Implemented process improvements to streamline order fulfillment, resulting in a 15% increase in efficiency.
Provided ongoing training and support to team members, fostering a collaborative and productive work environment.
Education
Masters of Bussiness And Information System (2nd Year) - Information Technology
Torrens University
Adelaide, SA
09-2025
Btech( Computer Science And Engineering ) - Information Technology
Parul University
India
03-2023
Skills
Agile Methodology
Web development
Python
C
Software Engineering
Customer Service
Network protocols
Data Encryption
Teamwork and Collaboration
Problem-solving abilities
Active Listening
Risk Assessment
Data Security
Decision-Making
Microsoft Word
MS Excel
SQL and Databases
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Professional
Telugu
Professional
Gujarati
Professional
Timeline
Front End Team Member
Woolworths
10.2023 - Current
Online Personal Shopper ( Supervisor )
Woolworths
10.2023 - Current
Masters of Bussiness And Information System (2nd Year) - Information Technology
Torrens University
Btech( Computer Science And Engineering ) - Information Technology