AYESHA MOAZZAM
Sydney,Australia
Summary
Strong organizational abilities with proven experience as a medical receptionist. Experienced with using software used for managing multiple appointments and record keeping. Resourceful and dedicated individual with excellent analytical skills and a demonstrated commitment to providing great customer service.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Hereward Specialist Medical Centre
2024.01 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information.
- Experience with operating GENTU software.
Sales Assistant
SR creations Sydney
2023.07 - 2023.10
- Implemented a customer feedback system that proactively resolves customer issues before they become complaints
- Stock management
- Cash handling
- Identified and resolved customer service issues and complaints.
FIFA Volunteer
FIFA Women's World Cup
2023.07 - 2023.08
- Worked at FIFA voluntarily during the VIVA women's world cup 2023.
Marketing Manager
Armaan Marketing
2022.02 - 2023.05
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Education
Bachelor - International relations
NUML
Islamabad04.2021
Skills
- Customer Service
- Critical thinking and problem solving
- Dedicated team player
- Front Desk Operations
- Telephone Etiquette
- Records Management
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Medical Receptionist
Hereward Specialist Medical Centre
2024.01 - Current
Sales Assistant
SR creations Sydney
2023.07 - 2023.10
FIFA Volunteer
FIFA Women's World Cup
2023.07 - 2023.08
Marketing Manager
Armaan Marketing
2022.02 - 2023.05
Bachelor - International relations
NUML
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