Ayesha Nazir
Craigieburn,VIC
Summary
Developed skills in fast-paced hospitality setting, focusing on maintaining high standards of cleanliness and guest satisfaction. Adept at time management and efficient task execution, ensuring seamless and pleasant environment. Seeking to transition into new field, leveraging these transferable skills in dynamic workplace.
Overview
3
3
years of professional experience
Work History
Room Attendant
Novotel & Ibis Styles Melbourne Airport
03.2025 - 11.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Assisted in inventory management of cleaning supplies and linens.
- Responded promptly to guest requests for additional amenities or services.
- Ensured adherence to safety standards and proper use of cleaning chemicals.
- Conducted thorough inspections of rooms to meet quality standards before guest arrivals.
- Trained new staff on cleaning protocols and operational procedures.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Front of House Staff Member
Meat and Greek Gyros Bar, Windsor
04.2025 - 10.2025
- Greeted and assisted customers, ensuring a welcoming atmosphere and positive dining experience.
- Managed reservations and seating arrangements to optimize customer flow during peak hours.
- Handled cash transactions using POS systems, maintaining accurate financial records throughout shifts.
- Responded to customer inquiries and feedback, providing solutions to enhance satisfaction and loyalty.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Retail Sales Assistant
Aarong
05.2023 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained store presentation by organizing merchandise and ensuring visual appeal.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Monitored inventory levels, reporting discrepancies to management for timely restocking actions.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Education
MBA - Hospitality And Tourism Management
Victorian Institute of Technology
Melbourne, Victoria, VIC09-2027
Skills
- Bed making proficiency
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Cash handling
- Store opening and closing
- Reliability and punctuality
- POS system operations
- Handling complaints
- Food safety awareness
- Special event coordination
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
Front of House Staff Member
Meat and Greek Gyros Bar, Windsor
04.2025 - 10.2025
Room Attendant
Novotel & Ibis Styles Melbourne Airport
03.2025 - 11.2025
Retail Sales Assistant
Aarong
05.2023 - 01.2025
MBA - Hospitality And Tourism Management
Victorian Institute of Technology
Availability
Full Availability Everyday
24 hours a week