Ayesha Rana
Truganina,VIC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Dental Office Receptionist
Yarraville Dental
05.2023 - 11.2023
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Provided excellent customer service to create positive experiences and build patient trust.
- Strengthened relationships with existing patients by consistently providing friendly and professional service during each interaction.
- Obtained payments from patients and scanned identification and insurance cards.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
Education
Bachelor of Computer Science - Computer And Information Sciences
Deakin University
Melbourne, VIC11.2025
Skills
- Documentation and Recordkeeping
- Inventory Management
- Time Management
- Patient Scheduling
- Payment Processing
- Cash Handling
- Billing Procedures
- Office Opening and Closing
- Customer Service
- Employee Scheduling
- Computer Proficiency
- Data Entry Software
- Insurance Verification
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Dental Office Receptionist
Yarraville Dental
05.2023 - 11.2023
Bachelor of Computer Science - Computer And Information Sciences
Deakin University
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