Ayesha Siddiqa
WOODRIDGE,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Z Recuriment
Educator
BRISBANE, QLD
11.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
EARLY CHILDHOOD EDUCATOR
Randstad QLD Years Education
Brisbane, QLD Australia
08.2022 - Current
- Interacted positively with parents to incorporate support into early childhood development strategies
- Cleaned rooms, toys and surfaces regularly to minimize infection risks
- Used pre-selected curriculum to teach children foundational learning concepts
- Adapted play and learning activities to suit COVID-19 safety measures
- Monitored children during meal and snack times to maintain order
- Responded quickly to emergency situations to restore control and administer basic medical care
- Exceeded all internal health and safety guidelines with consistent sterilization and social distancing efforts
- Encouraged exploration of letters and letter sounds to support early reading
- Changed diapers and assisted with bathroom needs of potty-trained children to maintain optimal hygiene
- Offered various resources for children to explore imaginative and academic ideas
- Helped children integrate into school environment by establishing boundaries, rules and standards whilst maintaining welcoming atmosphere
- Incorporated wide range of activities and field trip opportunities to broaden horizons of each child
- Worked closely with struggling students to improve focus, eating habits and personal hygiene
- Kept required amount of classroom supplies and lesson resources
- Displayed student work around classroom to instill pride
- Discussed children's progress in routine and additional parent-teacher meetings
- Established and maintained reliable routine to minimize poor behavior and anxieties
- Adapted teaching methods to meet needs of individual students, answer questions and provide personalized support
- Managed behavioral issues with use of positive reinforcement strategies
- Identified children displaying signs of emotional, developmental or health-related problems, notifying parents and recommending further support
- Promoted good nutrition for every student by preparing and serving healthy meals and snacks
- Designed and collated materials as part of lesson planning.
DIRECTOR
BURAQ TANSPORT AND LOGISTIC
Brisbane, QLD
01.2018 - 04.2022
- Addressed customer concerns and complaints directly, maintaining maximum satisfaction by implementing quick resolutions
- Reviewed proposed logistics changes to analyze potential financial impacts and guide decision-making
- Identified and implemented cost-effective distribution strategies for obtaining, storing and transporting materials
- Coordinated delivery times and locations by issuing clear shipping and routing instructions
- Coordinated customers' contracts and arranged timely shipments to meet delivery targets
- Set schedules and assigned work to effectively handle different demand levels
- Coordinated supplier contracts, negotiating agreements and monitoring performance
- Continuously verified shipment compliance with the applicable tariffs and customs regulations
- Planned routes for over 50 daily deliveries and consistently achieved schedule targets
- Met financial targets by effectively negotiating with carriers, warehouse operators and insurance companies to obtain favorable rates
- Supervised work of 3 office staff handling transportation billing and shipping paperwork
- Considered factors such as cost, fuel economy and cargo space when upgrading transportation equipment and vehicles
- Educated employees on important factors such as optimal safety practices, good customer relations and vehicle maintenance
- Resolved transportation, customer and system issues on daily basis to keep materials moving smoothly and to correct destinations
- Estimated peak delivery periods and kept team ready with optimal schedule and supply level.
MANAGER
Ausssie Moving and storages
Brisbane, QLD
03.2018 - 01.2020
- Improved productivity and reduced corporate risk with proactive solutions to complex business challenges
- Collaborated with senior management to develop KPIs, build operating dashboards and monitor performance
- Oversaw talent recruitment, onboarding and training
- Followed company procedures to perform appropriate disciplinary action
- Launched informed marketing campaign to achieve increase in sales
- Verified compliance with guidelines for safety, loss prevention and cash-handling procedures
- Defined clear expectations for teams, departments and individuals
- Owned escalated inquiries, issues and incidents to find productive resolution.
TELEMARKETING SALES REPRESENTATIVE
All Affordable Cleaning Services
Melbourne, VIC
06.2014 - 06.2017
- Met or exceeded established activity targets and key performance indicators
- Resolved customer concerns and issues with effective communication and critical thinking
- Cold called prospects to generate and qualify high volume of leads
- Explained products and answered questions to encourage customers to complete purchases
- Collaborated with sales team to cross-generate leads and prepare proposals
- Convinced prospects to accept follow-ups and set up timely appointments for in-person sales
- Identified sales opportunities and presented key benefits of products to secure new business
- Documented customer phone numbers, address details and order information in computer system
- Followed up with prospects to enhance sales team success
- Documented telemarketing activities and produced reports showing results against targets
- Scheduled appointments with prospective customers to meet with traveling sales representatives
- Served as product consultant when promoting, recommending and selling value of [Product or Service].
HOSPITALITY WORKER/MANAGER
NANDOS
Brusnwick, VIC
02.2010 - 05.2012
Education
Diploma in Early Childhood - Diploma in Early Childhood
Advance Training
Melbourne, VIC05-2023
CERTIFICATE 3 - EARLY CHILDHOOD EDUCATION AND CARE COURSE -
Advanced Education And Training
Melbourne, VIC01-2023
CERTIFICATE 3 - HOSPITALITY -
IMPERIAL INSTITUTE
Skills
- Connect with parents
- Teach basic skills
- Plan activities
- Personalize instruction
- Support emotional needs
- Teamwork
- Problem-solving
- Task prioritization
- Public speaking
- Verbal communication
- Customer relations
- Organization
- Coordination
- Planning
- Enforce classroom rules
- Microsoft Word
- Team Building
- Networking
- Leadership
- Problem Resolution
- Data Entry
- Decision-Making
- Computer Skills
- Data Management
Additional Information
Certified in First Aid, Hold Queensland driving Licence, BLUE CARD HOLDER, Working with children Card
Certification
- first Aid course
- CPR course
References
References available upon request.
Timeline
Z Recuriment
Educator
11.2023 - Current
EARLY CHILDHOOD EDUCATOR
Randstad QLD Years Education
08.2022 - Current
MANAGER
Ausssie Moving and storages
03.2018 - 01.2020
DIRECTOR
BURAQ TANSPORT AND LOGISTIC
01.2018 - 04.2022
TELEMARKETING SALES REPRESENTATIVE
All Affordable Cleaning Services
06.2014 - 06.2017
HOSPITALITY WORKER/MANAGER
NANDOS
02.2010 - 05.2012
Diploma in Early Childhood - Diploma in Early Childhood
Advance Training
CERTIFICATE 3 - EARLY CHILDHOOD EDUCATION AND CARE COURSE -
Advanced Education And Training
CERTIFICATE 3 - HOSPITALITY -
IMPERIAL INSTITUTE
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