Aye Thu Sandi Lin
Melbourne,VIC
Summary
Detail-oriented and client-focused Sales Coordinator with significant experience, consistently achieving KPIs weekly and earning performance-based incentives. Skilled in managing group bookings, coordinating events, and supporting sales teams to exceed revenue goals. Proficient in handling client inquiries, preparing proposals, agreements , addendum and ensuring seamless communication between departments to deliver exceptional guest experiences. Adept at using CRM tools and maintaining accurate sales records in a fast-paced hotel environment.
Overview
4
4
years of professional experience
Work History
Sales Coordinator
Crown Resorts
Melbourne , VIC
02.2023 - Current
- Assist the sales team in managing client inquiries, preparing proposals, agreements , addendum and coordinating bookings for meetings, events, and guest accommodations.
- Act as a primary point of contact for clients, ensuring their needs are met promptly and maintaining strong relationships to foster repeat business.
- Handle sales reports, maintain client databases, and ensure the seamless execution of sales-related processes.
Guest Service Agent
Pan Pacific Melbourne
Melbourne, VIC
07.2022 - 01.2023
- Responded promptly to inquiries regarding availability of rooms and rates.
- Processed payments for room charges, taxes, and other incidentals as required.
- Built and maintained productive relationships with employees.
Sales Associate
SML
Yangon, Myanmar
02.2021 - 02.2022
- Coordinated with social media, public relations and other teams to execute product introductions.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Demonstrated product features and benefits for customers' needs.
Education
Master of Business in Global Hotel Leadership -
Southern Cross University
VIC09-2024
Bachelor of Commerce -
Stotts College
Melbourne12-2020
Skills
- Goal-oriented mindset
- Schedule management
- Sales reporting
- Customer communication
- Strategic planning
- Analytical thinking
Timeline
Sales Coordinator
Crown Resorts
02.2023 - Current
Guest Service Agent
Pan Pacific Melbourne
07.2022 - 01.2023
Sales Associate
SML
02.2021 - 02.2022
Master of Business in Global Hotel Leadership -
Southern Cross University
Bachelor of Commerce -
Stotts College
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