AYE TUN MAUNG
MOOROOBOOL,QLD
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with more than 7 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
6
6
years of professional experience
Work History
Life Style Support Worker
Selectability
11.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Collaborated with other professionals to plan and coordinate care for clients.
Restaurant Supervisor
Riley Hotel
09.2019 - 12.2022
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Event Team Leader
Pullman Cairns International Hotel
07.2017 - 11.2019
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Reported any damage or maintenance issues to manager.
Education
Disability And Age Care
Central Queensland University
Cairns02.2023
Community Service
TAFE Queensland
Cairns, QLD07.2018
Event & Hospitality Course
TAFE Queensland
Cairns, QLD06.2017
Skills
- Relationship Building
- Flexible and Adaptable
- Decision-Making
- PPE Use
- First Aid/CPR
- Customer Service
- Calm Under Pressure
- Interpersonal Communication
Timeline
Life Style Support Worker
Selectability
11.2022 - Current
Restaurant Supervisor
Riley Hotel
09.2019 - 12.2022
Event Team Leader
Pullman Cairns International Hotel
07.2017 - 11.2019
Disability And Age Care
Central Queensland University
Community Service
TAFE Queensland
Event & Hospitality Course
TAFE Queensland
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