Ayla Collins
West Wyalong
Summary
Proven track record of excellence in fast-paced environments, demonstrated at McDonald's Restaurant where I boosted customer loyalty through exceptional service. Skilled in safe chemical handling and fostering teamwork, I bring a strong work ethic and self-motivation to exceed employer expectations. Experience in housekeeping and customer relations, ensuring great workplace standards.
Overview
3
3
years of professional experience
Work History
Commercial Cleaner
Betta Clean
02.2021 - 12.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
Packing Meat
Biada
01.2019 - 03.2020
- Coordinated with shipping department to expedite orders and guarantee timely deliveries for customers.
- Fostered a positive work environment by promoting teamwork, open communication, and mutual respect among team members.
- Ensured proper maintenance of packing equipment, scheduling regular inspections and repairs as needed to avoid downtime or disruptions in production flow.
Customer Service Cashier
McDonald's Restaurant
09.2018 - 05.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Cootamundra High School
Cootamundra, NSW11-2015
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Window cleaning
- Safe chemical handling
- Deep cleaning
- Basic mathematics
Timeline
Commercial Cleaner
Betta Clean
02.2021 - 12.2021
Packing Meat
Biada
01.2019 - 03.2020
Customer Service Cashier
McDonald's Restaurant
09.2018 - 05.2019
High School Diploma -
Cootamundra High School
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