Summary
Overview
Work History
Education
Skills
Timeline
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Ayla Mead

Launceston

Summary

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Harvey Norman
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Customer Service

East Coast Surf
01.2023 - 02.2025
  • Provided exceptional customer service for ideal experiences.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.

Customer Service Cashier

Norwood IGA
02.2023 - 12.2024
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Receptionist

Cense Group
03.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.

Education

No Degree -

Launceston Collage
Launceston, TAS
11-2024

Skills

  • Cash handling
  • Cash register operation
  • Processing payments
  • Sales target achievement
  • Returns and exchanges
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Attention to detail
  • Organization
  • Product knowledge

Timeline

Sales Assistant

Harvey Norman
02.2025 - Current

Customer Service Cashier

Norwood IGA
02.2023 - 12.2024

Customer Service

East Coast Surf
01.2023 - 02.2025

Receptionist

Cense Group
03.2019 - 02.2020

No Degree -

Launceston Collage

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Ayla Mead