AYLA RUSH

Working in a small team of 2-3 for a high end cleaning company, I helped to maintain the beautiful homes of the clients and make sure it was always to their standards.

• Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
• Ensured consistent high-quality service by conducting regular inspections of completed work areas.
• Streamlined communication with clients, addressing concerns promptly and resolving issues professionally.
• Collaborated with team members to complete large-scale cleaning projects efficiently and effectively and led by example.

Working in a small team within the Drill and Blast department on a mine site doing Fly in Fly out work. Where I worked as one of three Geology assistants learning new skills and working in such a different environment, to which I quickly adapted and enjoyed putting my problem solving, and logical thinking abilities to use. I overcame the challenging working conditions of a mine site and became an important part of the team to meet KPIs and all tasks in safe and efficient ways. My role involved a mixture of field, data entry and office based work.

• Strengthened communication skills through regular interactions with others.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Identified issues, analyzed information and provided solutions to problems.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated high level of initiative and creativity while tackling difficult tasks.

Working mostly independently, and with my own vehicle, I would travel to customers personal homes or Airbnb properties and provide a cleaning service that catered to their needs. After showing good time management and a high level of service, I was soon tasked with training new employees up to the high level of service required by the company.

• Showed adaptability to daily changes in plans
• Quickly became an Independent worker
• Provided a reliable service customers were always happy with
• Showed responsibility and initiative in a supervisor/trainer role
• Adhered to professional house cleaning checklist.

Temporarily moved to Karratha with partner to work in-between travelling. Working in the kitchen and dining room of a mine site camp.

• Delivered a strong safety awareness and safe work ethic.
• Demonstrated an understanding of using, handling and storing chemicals safely.
• Became a driven and hard working part of the team.
• Adapted quickly to the work schedule. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Cleaned and maintained work areas, equipment and utensils.
• Pushed, pulled and transported large loads and objects.
• Monitored food temperature, discarding items not stored correctly.

Working in a busy ski resort bar and restaurant for the winter season, working on a mainly tip based pay.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

For two winter seasons and a bit of the summer I joined the small town local business working in both the rental and retail department as a full time employee, where I adapted to not knowing Norwegian and quickly learnt to use the till and computer system. For the second season I had picked up some basic Norwegian and was able to be more helpful to the very few customers who didn’t speak English at all.

• Determined clients' needs and helped select appropriate rentals fulfilling requirements.
• Implemented stock control systems for monitoring and requisitioning supplies.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.