Ayla Sharrock
Summary
During my varied roles at Parish Wharf I have learnt many key skills that will help me in future roles, such as being a lifeguard I had to be calm in high stress situations and be alert at all times, from working at reception I have learnt that I love working with the costumers and building relations with them and working in sales has taught me persistence from having to reach my targets.
Overview
6
6
years of professional experience
Work History
Receptionist
Parish Wharf Leisure Centre
08.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales
Parish Wharf Leisure Centre
08.2024 - 01.2025
- Increased credit card sales by developing and implementing effective sales strategies.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
- Reviewed sales goals, department performance and sales opportunities to predict buying needs.
- Enhanced project sales performance by developing and implementing strategic sales plans.
Lifeguard
Parish Wharf Leisure Center
11.2021 - 01.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Cafe Worker
Lake Side Cafe
02.2019 - 11.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Parish Wharf Leisure Centre
08.2024 - 01.2025
Sales
Parish Wharf Leisure Centre
08.2024 - 01.2025
Lifeguard
Parish Wharf Leisure Center
11.2021 - 01.2025
Cafe Worker
Lake Side Cafe
02.2019 - 11.2021
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