Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Restaurant Team Member
Grill'd
Brisbane , QLD
02.2024 - 05.2024
Provided quality customer service with a friendly attitude.
Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
Processed payments accurately and efficiently using POS system.
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Provided exceptional service to high volume of daily customers.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Greeted customers and provided menus.
Assisted in taking customer orders and providing recommendations.
Restaurant Waiter
Lezizz restaurant
Adelaide , SA
03.2023 - 07.2023
Greeted customers, provided menus and explained menu options to customers, offered suggestions and took orders for food and beverages.
Checked with customers to get feedback on food served, resolve issues, bring additional items and refill beverages.
Informed customers about specials, upselling additional food and drink items.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Set up tables in between patrons to reduce wait times.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Teacher's Assistant
New era school
Adelaide , SA
10.2021 - 08.2022
Supervised children and participated with children in activities.
Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Assisted teachers with lesson preparation and curriculum implementation.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Helped students master assignments and reinforced learning concepts presented by teachers.
Enforced rules regarding student conduct while promoting respect for diversity among classmates.
Provided individualized assistance to students with special needs in the classroom.
Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
Education
No Degree -
Kenmore State High School, Kenmore
01.2021 - Current
Skills
Customer Service
Problem solving
Strong teamwork
Communication skills
Time management
Adaptability
Friendly, Positive Attitude
Multitasking
Affiliations
painting since 2020
playing Volleyball and karate since 2021
learning new languages
writing stories
Accomplishments
award for leadership in languages and cultures- 2023