Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aylin Selek

Roxburgh Park,VIC

Summary

Friendly and outgoing individual with a background in various office settings dedicated to delivering outstanding customer service and administrative excellence, including clerical support and public interaction. Knowledgeable about service and clerical requirements and takes on multiple simultaneous tasks with excellent time management abilities with a resourceful approach. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

7
7
years of professional experience

Work History

HR Administrator

Superior Healthcare
09.2022 - Current
  • Assisted with writing job postings and job descriptions for boards.
  • Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
  • Oversaw hiring and staffing.
  • Developed and implemented HR policies and procedures to promote a clear and consistent approach to managing employees.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.

ADMINISTRATION OFFICER

Superior Healthcare
07.2022 - Current
  • Processed purchase orders, service contracts and financial reports
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
  • Aided colleagues, managers and customers through regular communication and assistance
  • Drafted and distributed invoices for outstanding payments.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

RECEPTIONIST

Jiu Jitsu Academy
05.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Managed daily payment processing and drafted related financial documents
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives
  • Kept reception area clean and neat to give visitors positive first impression
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.WAITRESS

Waitress

Corner Store Espresso
01.2016 - 01.2020


  • Used cash registers and credit card machines to cash out customers
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Greeted new customers, discussed specials and took drink orders
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

WAITRESS

Humble Harry Roasting Co
01.2019 - 12.2019
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Greeted new customers, discussed specials and took drink orders
  • Stayed up-to-date on menu changes to help customers make food choices
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Business - Human Resources Management

Victoria University
Melbourne, VIC
12.2021

VCE -

High School Student
Roxburgh College
11.2016

Skills

  • Problem-Solving Ability
  • Prioritization
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Staff Training
  • Invoice Preparation and Processing
  • Understanding Employee Needs
  • Recruitment and Staffing
  • Internal Communications
  • Employee Paperwork
  • Microsoft Office
  • Maintain Employment Records
  • Onboard New Hires

Languages

Turkish
Professional Working

Timeline

HR Administrator

Superior Healthcare
09.2022 - Current

ADMINISTRATION OFFICER

Superior Healthcare
07.2022 - Current

RECEPTIONIST

Jiu Jitsu Academy
05.2019 - 02.2020

WAITRESS

Humble Harry Roasting Co
01.2019 - 12.2019

Waitress

Corner Store Espresso
01.2016 - 01.2020

Bachelor of Business - Human Resources Management

Victoria University

VCE -

High School Student

Similar Profiles

CREATE PROFILE
Aylin Selek