Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ayman Fayyaz

Sydney,NSW

Summary

Dynamic and collaborative professional with a proven track record at Gloria Jeans, enhancing customer experiences through exceptional service and espresso machine expertise. Excelled in time management and interpersonal communication, significantly contributing to team success and customer satisfaction. Skilled in fostering educational growth as an After-school Tutor, employing both innovative strategies and attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Gloria Jeans
10.2024 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Junior Barista

Awake Cafe and Roasters
03.2024 - 07.2024
  • Maintained regular and consistent attendance and punctuality.
  • Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
  • Improved beverage consistency by adhering strictly to company recipe guidelines and measurement standards.
  • Troubleshot equipment malfunctions promptly to minimize downtime and maintain smooth operations during busy periods.

Kitchen Hand

The Garden Kitchen at Sheraton Internation Dhaka
08.2022 - 09.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
  • Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
  • Stocked and rotated food items according to expiration dates.

Education

Bachelor of Information Technology - Information And Computer Systems

Macquarie University
12-2027

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Order taking
  • Espresso machine operation
  • Safe food handling
  • Attention to detail
  • Problem-solving
  • Food preparation
  • Hospitality service expertise
  • Latte art
  • Conflict mediation

Accomplishments

Completed a professional barista course that highlights and upholds the history and importance of coffee culture, while providing fundamental knowledge about different brewing methods and other techniques about the art of coffee making.



Certification

Barista Professional course from BBTA(Bangladesh Barista Training Academy)


Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Limited Working

Timeline

Barista

Gloria Jeans
10.2024 - 01.2025

Junior Barista

Awake Cafe and Roasters
03.2024 - 07.2024

Kitchen Hand

The Garden Kitchen at Sheraton Internation Dhaka
08.2022 - 09.2022

Bachelor of Information Technology - Information And Computer Systems

Macquarie University

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Ayman Fayyaz