Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayse Crockett

Ayse Crockett

Summary

Dynamic beautician with expertise in skincare treatments and exceptional client consultation skills. At Lashed by Yasemin, I enhanced customer loyalty through personalized beauty plans and effective upselling, contributing to increased salon revenue. Committed to maintaining high sanitation standards while delivering outstanding results, fostering a welcoming atmosphere for repeat business.

Overview

27
27
years of professional experience

Work History

Beautician

Haus of Lash & Co By Aysha
04.2022 - Current
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Boosted salon revenue by upselling additional services and retail products during appointments.
  • Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
  • Consistently exceeded monthly sales targets by effectively promoting and selling salon services and retail products to clients.
  • Expanded service offerings by staying up-to-date with industry trends and participating in continuing education opportunities.
  • Assisted management with inventory control, ordering supplies as needed to maintain adequate stock levels for all services offered.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Developed loyal following of clients by providing high-quality services.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Demonstrated thorough knowledge of all salon products and services.

Lash Technician

Lashed by Yasemin
01.2013 - 06.2015
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Boosted salon revenue by upselling additional services and retail products during appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Expanded service offerings by staying up-to-date with industry trends and participating in continuing education opportunities.
  • Streamlined appointment booking process leading to reduced wait times for clients.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Increased revenue through effective customer service and inventory management.
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Demonstrated thorough knowledge of all salon products and services.

Aprrentice Hairdresser

Hair Sense
11.1998 - 11.2000
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
  • Answered telephone calls to provide information and schedule new appointments.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Enabled seamless appointment scheduling using digital tools such as online booking platforms.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Gained proficiency in various coloring techniques, including balayage, ombre, highlights, and lowlights.
  • Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
  • Delivered outstanding results under pressure during peak hours while maintaining composure.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Helped customers select styles for special events such as prom and formal dances.
  • Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.
  • Supported salon growth through active participation in local community events showcasing hairstyling talents.
  • Expanded clientele base through word-of-mouth referrals resulting from consistently exceeding expectations in haircutting, styling, and coloring services provided.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Improved client retention rates by offering personalized consultations tailored to individual needs and preferences.
  • Collaborated with team members to create innovative hairstyles for fashion shows and special events.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Maintained regular client list and successfully handled walk-in customers.
  • Provided pre- and post-service consultations to accurately assess clients' needs.

Education

Lash Tecnician In Advanced Lashes - Lashes

Lash Technician
Melbourne, VIC
06.2017

Diploma Of Beauty - Beautician

Box Hill Institute of TAFE
Melbourne, VIC
12.2004

Certificate II - Hairdressing

Box Hill Institute of TAFE
Melbourne, VIC
12.2000

11 -

Ringwood Secondary College
Ringwood, VIC
10.1998

Skills

  • Waxing services
  • Pedicures expertise
  • Safety and sanitation
  • Massage techniques
  • Brow shaping expert
  • Cleaning procedures
  • Appointment scheduling
  • Sales and upselling
  • Client consultation
  • Skincare treatments proficiency
  • Shop housekeeping
  • Reception management
  • Hair removal methods
  • Scalp treatments
  • Sales proficiency
  • Sterilization requirements
  • Eyelash extensions application
  • Expert hairstyling
  • Hair coloring expertise
  • Supply restocking
  • Hair extension installation
  • Facials expertise
  • Waxing treatments
  • Facials and skincare treatments
  • Hair styling
  • Hair coloring and highlighting
  • Friendly communication
  • Salon management
  • Customer consultation
  • Product knowledge
  • Client consultations
  • Sanitation maintenance
  • Bleaching, dyeing, and tinting
  • Decision-making
  • Active listening
  • Special event hair styling
  • Product upselling
  • Clear communication
  • Sanitation practices
  • Styling tools
  • Social skills
  • Product and service explanations
  • Selling and upselling
  • Scheduling appointments
  • Chemical mixing and application
  • Continuing education
  • Weave trained
  • Color matching master
  • Physical strength
  • Strong manual dexterity
  • Reflective listening
  • Client education
  • Issue resolution
  • Social media promotion

Languages

Turkish
Native or Bilingual

Timeline

Beautician

Haus of Lash & Co By Aysha
04.2022 - Current

Lash Technician

Lashed by Yasemin
01.2013 - 06.2015

Aprrentice Hairdresser

Hair Sense
11.1998 - 11.2000

Lash Tecnician In Advanced Lashes - Lashes

Lash Technician

Diploma Of Beauty - Beautician

Box Hill Institute of TAFE

Certificate II - Hairdressing

Box Hill Institute of TAFE

11 -

Ringwood Secondary College

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Ayse Crockett