Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aysen Bozdagci

Summary

As a seasoned Power Platform Manager with over a decade of experience in spearheading the implementation, maintenance, and continuous enhancement of enterprise applications, I bring a wealth of industry-specific knowledge to every project. Specializing in process automation and leveraging cutting-edge technologies to drive efficiency and effectiveness within the platform, I excel in stakeholder management, fostering seamless collaboration and alignment with key stakeholders.

Proficient in Agile methodologies and Scrum practices, I thrive in Agile environments, taking charge of product ownership and backlog management. As a mentor and manager, I have nurtured high-performing teams comprising Dynamics 365 developers, Power Platform specialists, administrators, product owners, business analysts, functional consultants, tech leads and architects, guiding them towards excellence in their respective roles.

A strategic thinker at my core, I am skilled at crafting and executing roadmaps for platform development, ensuring timely project delivery within allocated budgets. I thrive in collaborative settings, dedicated to fostering an engaged and empowering work culture that promotes teamwork and innovation.

My proven track record as a leader and problem-solver underscores my commitment to streamlining operations, reducing costs, and enhancing process efficiency through innovative solutions. With a demonstrated ability to build and maintain relationships with diverse stakeholders in dynamic environments, I am poised to drive organizational success through strategic platform management.

Overview

9
9
years of professional experience

Work History

Power Platform Manager

Till Payments
03.2022 - Current

Results-driven Power Platform Manager with 10+ years of experience overseeing Dynamics 365 and Power Apps platform development, reporting directly to the Chief Information Officer, and adept in C-level stakeholder management.


  • Proven track record in strategic direction-setting, team management, and business growth, achieving departmental goals through strategic planning and performance metrics.
  • Motivated and led teams to enhance productivity, engagement, and cost-efficiency through streamlined workflows and optimized resource allocation.
  • Successfully managed integration projects to ensure seamless integration with existing systems.
  • Implemented Power Apps solutions to enhance functionality and user experience.
  • Facilitated cross-functional collaborations, fostering strong working relationships and driving organizational transformation through change management initiatives.
  • Implemented quality assurance practices, system life cycle methodologies, and process improvements, ensuring efficient project delivery, client satisfaction, and seamless integration.
  • Managed multiple projects simultaneously, prioritizing tasks effectively and facilitating communication between technical teams, stakeholders, and clients.
  • Developed and executed strategic plans for platform growth, user adoption, and innovation, staying updated on industry developments and emerging technologies.
  • Ensured high standards of performance and product excellence through oversight of personnel management, company policy implementation, and quality control.

Functional Lead

Till Payments
01.2022 - 03.2022

As a Functional Lead specializing in Dynamics 365 and Power Platform, responsibilities encompass:


  • Leading comprehensive understanding and documentation of client business requirements, overseeing the design and management of project timelines.
  • Spearheading data-driven decision-making initiatives through the implementation of robust reporting capabilities, ensuring alignment with organizational objectives.
  • Directing efforts to deliver tangible enhancements in system performance and fostering enduring client relationships through exemplary service delivery.
  • Facilitating meticulous requirements gathering sessions, ensuring precise project scoping, and fostering cross-functional collaboration for superior project outcomes.
  • Driving optimization of business workflows, meticulously evaluating vendor offerings, and leveraging cutting-edge industry trends to shape future-proof solutions.
  • Leading transformative process improvement initiatives, driving operational efficiency, and offering strategic guidance on industry best practices.
  • Championing ongoing professional development by staying abreast of emerging technologies, mentoring junior consultants, and resolving critical issues to maintain project timelines.
  • Orchestrating seamless software deployments, actively contributing innovative ideas in team meetings, and documenting refined software development methodologies for future reference.
  • Ensuring rigorous testing and deployment of scalable software products, crafting proofs of concept, and adeptly translating technical jargon into accessible language for diverse stakeholders.

Functional Consultant

Clade Solutions
08.2021 - 01.2022

As a Functional Consultant specializing in Dynamics 365 and Power Platform, responsibilities include:


  • Understanding and implementing best practices and standards, working with multiple clients to discern their business requirements and objectives.
  • Analyzing, designing, and configuring solutions, while also creating user stories and estimations, ensuring alignment with project timelines and deliverables.
  • Professionally engaging with clients to assess requirements and determine software needs, delivering high-quality results through best practices in functional consulting methodologies.
  • Increasing system stability via rigorous testing and validation of software enhancements before deployment, and conducting gap analyses to identify areas for improvement, leading to enhanced productivity and user satisfaction.
  • Acting as a liaison between IT infrastructure teams and other personnel to resolve system issues, and developing effective documentation for each client system, aligning with business objectives.
  • Conducting comprehensive reviews of existing systems, processes, and stakeholder needs to develop targeted improvement initiatives, while also mentoring junior consultants to foster a collaborative environment for professional development and knowledge sharing.

Senior Manager, Advice Applications

Aware Super
11.2020 - 08.2022

As a Senior Manager, my roles and responsibilities would include:


  • Manage and lead a team responsible for the entire lifecycle of applications, overseeing coordination among cross-functional members.
  • Supervise and mentor team members, providing guidance and support to ensure their professional growth and efficient project execution.
  • Monitor and analyze application performance, leading efforts to optimize functionality and user satisfaction.
  • Cultivate and maintain productive relationships with vendors, overseeing collaboration and support efforts.
  • Provide ongoing support and troubleshooting, delegating tasks and responsibilities as needed to address any issues promptly.
  • Identify and implement new technologies and best practices, guiding team members in adopting innovative approaches.
  • Ensure compliance with relevant laws and regulations governing application management, while overseeing adherence to organizational policies.
  • Effectively communicate with stakeholders, providing regular updates and gathering feedback to inform decision-making processes.
  • Proactively manage risks and issues, developing and implementing strategies to mitigate potential disruptions and ensure smooth operations.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Provided strong leadership to enhance team productivity and morale.

Manager, Advice Applications

StatePlus
06.2015 - 11.2020

As an Applications Manager, my roles and responsibilities would include:


  • Lead the full application lifecycle management process, including coordination among cross-functional teams.
  • Monitor and analyze application performance to optimize functionality and user satisfaction.
  • Cultivate and manage vendor relationships to ensure effective collaboration and support.
  • Provide ongoing support and troubleshooting, utilizing problem-solving skills to address issues promptly.
  • Identify and implement innovative technologies and best practices to enhance application performance.
  • Ensure compliance with relevant laws and regulations governing application management.
  • Communicate effectively with stakeholders to provide updates and gather feedback.
  • Proactively manage risks and issues to maintain smooth operations and minimize disruptions.

Education

Diploma of Financial Planning - Financial Planning

IIT
Sydney, NSW

Skills

  • Complex Problem-Solving
  • Project Management
  • Product Management
  • Agile Methodologies
  • Leadership and Management
  • Vendor Management
  • Risk Management
  • Change Management
  • Process Automation
  • Strategic Planning
  • Cross-Functional Teamwork
  • Presentation Skills
  • Staff Training and Development
  • Process Improvement
  • Work Planning and Prioritization
  • Power Automate
  • Power Pages/Portal
  • Power BI
  • Dynamics 365 Development & Deployment (CI/CD)
  • Dynamics 365 Sales, Marketing, Customer Service, Field Service

Timeline

Power Platform Manager

Till Payments
03.2022 - Current

Functional Lead

Till Payments
01.2022 - 03.2022

Functional Consultant

Clade Solutions
08.2021 - 01.2022

Senior Manager, Advice Applications

Aware Super
11.2020 - 08.2022

Manager, Advice Applications

StatePlus
06.2015 - 11.2020

Diploma of Financial Planning - Financial Planning

IIT
Aysen Bozdagci