Ayse Nur Karakus
Greenvale,VIC
Summary
Dynamic Operations Executive with a proven track record at Major Bake House & Catering, excelling in operational excellence and team leadership. Spearheaded initiatives that significantly reduced turnaround times and operational costs, while fostering strong vendor relationships and cross-functional collaboration. Expert in strategic planning and customer service, consistently exceeding revenue and client satisfaction targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Executive
Major Bake House & Catering
07.2022 - Current
- Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed end-to-end supply chain operations, ensuring optimal inventory levels and timely order fulfillment.
- Increased revenue generation through targeted sales strategies, market research, and competitive analysis.
- Collaborated with finance teams to develop accurate budget forecasts and identify opportunities for cost reduction without compromising service quality or delivery timelines.
- Established strong relationships with key stakeholders to drive cross-functional collaboration and ensure alignment on strategic objectives.
- Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
Catering Manager
Turkish Street Food
01.2017 - 03.2022
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
Education
Bachelor of Business - Business Management And Financial Planning
Victoria University
Melbourne, VIC01.2015
Skills
- Operations Management
- Operational Excellence
- Operations Oversight
- Team Leadership
- Organizational Development
- Production
- Strategic planning and execution
- Budget Control
- Business planning software knowledge
- Cost analysis and savings
- Teamwork and Collaboration
- Customer Service
Certification
- VCE 2009
- Project Management Training - 2017
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Operations Executive
Major Bake House & Catering
07.2022 - Current
Catering Manager
Turkish Street Food
01.2017 - 03.2022
Bachelor of Business - Business Management And Financial Planning
Victoria University