AYSHA JACKSON
Aldinga Beach,SA
Summary
BIO Both in the workplace and at home I have a positive friendly and approachable personality, with a warm nature, always willing to share ideas, listen and learn new skills. When working in a team I show support to my colleagues, however I am very capable of working independently. Have a keen eye for detail and take pride in all that I do. I have always been loyal, honest and dedicated. I see this as a personal strength I am proud of. Predominantly my employment history has been within a customer service focussed environment within the Sales /Account Service Role. I am seeking for a new opportunity to challenge me and to use and improve my current skill set.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Reception / Domestic Sales
Freshwater Systems
12.2021 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationship and Resolved problems with customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Invoicing account customer
- Banking
- Data Entry / Filing documents
- Scheduling appointments for domestic and commercial customers .
- Answering a busy switchboard
- Assisting management and accounts with odd jobs
Sales Assistant
Becks Bakehouse
01.2020 - 11.2021
- Customer Service skills /answering phones
- General Banking /invoicing
- Quality control for food safety handling
- Stock control
- Assist with unpacking deliveries
- Packing food
- Preparation for catering orders
- High attention to detail in customer service
- Ability to work under pressure
- High quality of self presentation
- Barista making skills
- Covid marshal training
Account Service / Sales
Finsbury Green
01.2018 - 01.2020
- Customer Service skills /answering phones / Sourcit System
- General Administration and reception support/invoicing
- Quality control for no error
- Stock control / Estimating
- Assist with pack and dispatch
- Binding manuals for orders Wire/comb binding machines, guillotine, Folding, scoring, perforating machines
- Collating orders
- Preparation for print of orders
- High attention to detail, high quality presentation
- Ability to work under pressure
- Multitasking and working to deadlines
Finishing Production Assistant
Smallprint Australia
01.2011 - 01.2018
- Customer Service skills
- General Administration and reception support
- Quality control for no error
- Stock control
- Assist with pack and dispatch
- Binding manuals for orders Wire/comb binding machines, guillotine, Folding, scoring, perforating machines
- Collating orders
- Preparation for print of orders
- High attention to detail, high quality presentation
- Ability to work under pressure
- Multitasking and working to deadlines
Customer Service Officer
Kartridge Kiosk
01.2009 - 01.2010
- Cash Handling
- Photo copying, faxing and emails
- Stock control
- Problem solving
Receptionist / Administration Officer
Oaks Horizons
01.2005 - 01.2007
- Reception front of house
- Customer Service
- Data entry
- General administration duties as instructed
- Check in & Check out
- Switchboard duties – wake up calls
- Mail control receiving and response
- Problem solving
Receptionist / Administration Officer
Sheraton Mirage Hotel
01.2004 - 01.2005
- Reception front of house
- Managing Tour desk
- Banquet preparation for Dining
- Child Care
- Customer Service
- Data entry
- General administration duties as instructed
- Check in & Check out
- Switchboard duties – wake up calls
- Office presentation
- Mail control receiving and response
- Reporting weather
- Problem solving
Customer Service Officer
SKYCITY Casino
01.2000 - 01.2004
- Cloak Room at front of house
- Customer Service & Sales
- Concert Bookings & gift voucher processing
- Cash Handling and balancing
- Loyalty Program management
- Incident Report management
- General administration duties as instructed
- Check in & Check out
- Switchboard duties – wake up calls
- Mail control receiving and response
- Front of office presentation
Education
No Degree - Completed Year 10
Daws Road High School
Adelaide, SA12.1998
Skills
- Logistics Sales
- Customer Satisfaction
- Outbound Telemarketing
- Workflow Documentation
- Customer Order Management
- Sales Records Management
- Digital Sales
- Document Generation
Certification
CERTIFICATES:
Aboriginal Family Support Services (AFFS)
Shared Lives
Child safety
Infant safety
Culture Awareness
Completed First Aid
Working with children's Check
Timeline
Reception / Domestic Sales
Freshwater Systems
12.2021 - Current
Sales Assistant
Becks Bakehouse
01.2020 - 11.2021
Account Service / Sales
Finsbury Green
01.2018 - 01.2020
Finishing Production Assistant
Smallprint Australia
01.2011 - 01.2018
Customer Service Officer
Kartridge Kiosk
01.2009 - 01.2010
Receptionist / Administration Officer
Oaks Horizons
01.2005 - 01.2007
Receptionist / Administration Officer
Sheraton Mirage Hotel
01.2004 - 01.2005
Customer Service Officer
SKYCITY Casino
01.2000 - 01.2004
No Degree - Completed Year 10
Daws Road High School
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