Aysha Keith

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

• Work placement (1 week)
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Work placement (2weeks)

• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Implemented infection control measures that significantly reduced hospital-acquired infections.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
• Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.