Ayu Diah Chrisna Putri
Howrah,TAS
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant to ADON, NUM, Day Centre
Roy Fagan Centre
06.2024 - Current
- Provide high-level administrative support to the ADON, NUM, and Roy Fagan Day Centre.
- Organize, coordinate, and manage meetings, including preparing agendas, taking minutes, and following up on action items for staff meetings, operational meetings, fortnightly day centre meetings, weekly activities meetings, restrictive practice meetings, and cleaners' meetings.
- Assist in the recruitment process and provide high-level administrative support for recruitment at the Roy Fagan Centre.
- Provide monthly reports to nurse educators, oversee, and support the compliance of mandatory training for RFC staff.
- Handle incoming and outgoing communications, including emails, phone calls, and correspondence.
- Liaise with other staff and external parties.
- Manage sensitive information with discretion and maintain confidentiality in all aspects of the role.
Guest Service Agent /Hotel Reservations Agent
Hotel Grand Chancellor Hobart
05.2023 - Current
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Collaborated with other departments to ensure seamless guest experience from reservation to checkout.
- Maintained high level of professionalism and discretion when dealing with guests.
Administrative Assistant (Casual)
Statewide Mental Health Service
04.2024 - 06.2024
- Provide face to face and telephone reception service for Mental Health Service clients.
- Ensure sensitive and confidential handling of all enquiries and that information is provided to the correct clinician in a timely manner.
- Undertake general administrative and clerical duties as required by senior staff and other clinicians within the Team.
- Liaise with a variety of personnel, including staff, clients and outside organisations.
- Input, retrieve and update information and produce reports utilising a variety of computer software packages.
- Monitor and maintain filing systems, office supplies and equipment, and organise equipment maintenance and repairs as required.
Food Service Officer
Royal Hobart Hospital
08.2021 - 04.2024
- Provide meal delivery service to patients at the Royal Hobart Hospital.
- Check patient identification is correct prior to delivering/distributing meals and observe all dietary restrictions allocated to patients.
- Perform general food preparation, service, and menu related
- Responsible for cleaning and sanitising all kitchen equipment, utensils, floors, and walls as directed by relevant supervisors and in accordance with relevant guidelines.
- Write new patients’ data into the diet sheets.
Shift Managers
McDonalds Rosny Park
08.2021 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Exercised composure under pressure and in escalated customer service scenarios.
- Tracked receipts, employee hours, and inventory movements.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Crew Member
McDonalds Rosny Park
02.2020 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Front Office Receptionist
Arrow on Swanston & Arrow on Spencer
04.2018 - 02.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Provided clerical support, addressing routine, and special requirements.
Education
Graduate Diploma - Management (Learning)
Australia Institute of Business And Technology
Hobart, Tasmania08.2021
Bachelor of Business - Accounting And International Hospitality Managemen
Victoria University
Melbourne, Victoria12.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative & Clerical Support
- Professional Communication
- Documentation And Reporting
- Data Management
Timeline
Administrative Assistant to ADON, NUM, Day Centre
Roy Fagan Centre
06.2024 - Current
Administrative Assistant (Casual)
Statewide Mental Health Service
04.2024 - 06.2024
Guest Service Agent /Hotel Reservations Agent
Hotel Grand Chancellor Hobart
05.2023 - Current
Food Service Officer
Royal Hobart Hospital
08.2021 - 04.2024
Shift Managers
McDonalds Rosny Park
08.2021 - 03.2023
Crew Member
McDonalds Rosny Park
02.2020 - 08.2021
Front Office Receptionist
Arrow on Swanston & Arrow on Spencer
04.2018 - 02.2020
Graduate Diploma - Management (Learning)
Australia Institute of Business And Technology
Bachelor of Business - Accounting And International Hospitality Managemen
Victoria University
Similar Profiles
Emeline Fifitaloa PaiaauaEmeline Fifitaloa Paiaaua
Registered Nurse at Roy Fagan CentreRegistered Nurse at Roy Fagan Centre
Dada MakweDada Makwe
Clinical Nurse Consultant at THS/OPMHS/Roy Fagan CentreClinical Nurse Consultant at THS/OPMHS/Roy Fagan Centre
Jisha IndiraJisha Indira
Clinical Nurse Specialist at Roy Fagan Centre (Department Of Mental Health)Clinical Nurse Specialist at Roy Fagan Centre (Department Of Mental Health)