Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madhavi Sapkota

Merrylands,NSW

Summary

Meticulous cleaner with over 2+ years of experience in cleaning and disinfecting senior retirement facilities and private apartments. Achieved100% adherence to sanitization policies and contributed to consistently high customer satisfaction ratings. Eager to deliver a clean and hygienic environment for staff and patients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cleaner

Bhatbhateni Supermarket
02.2024 - 10.2024
  • Completed daily duties efficiently, collected and removed trash, and ensured a safe environment on a daily basis
  • Maintained a hazard-free environment for +60 residents, performing physical tasks in all weather conditions
  • Represented the company with professionalism while adhering to Fair Housing guidelines, proactively handled complaints and requests, and actively contributed to improving the company’s reputation by increasing customer membership requests by25%

Cleaner

Industrial Cleaning Nepal
07.2021 - 04.2023
  • Maintain a highly hygienic environment by sanitizing and disinfecting surfaces and equipment daily, ensuring the health and safety of elderly residents, resulting in a100% adherence to health regulations
  • Maintain a safe and organized environment by scheduling regular cleaning of resident apartments and common areas, resulting in a15% decrease in resident accidents and falls
  • Foster a positive and respectful environment by exhibiting professional behavior, compassion and patience when assisting elderly residents with their needs, leading to a30% increase in resident satisfaction

Education

Bachelor of Management -

Western Sydney University
Sydney, NSW
05-2028

Skills

  • Cleaning experience
  • Disinfectant
  • Mopping
  • Customer service
  • Housekeeping
  • Problem solving

Certification

Residential Cleaning Specialist, IJCSA | May2018

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional

Timeline

Cleaner

Bhatbhateni Supermarket
02.2024 - 10.2024

Cleaner

Industrial Cleaning Nepal
07.2021 - 04.2023

Bachelor of Management -

Western Sydney University

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Madhavi Sapkota