Madhavi Sapkota
Merrylands,NSW
Summary
Meticulous cleaner with over 2+ years of experience in cleaning and disinfecting senior retirement facilities and private apartments. Achieved100% adherence to sanitization policies and contributed to consistently high customer satisfaction ratings. Eager to deliver a clean and hygienic environment for staff and patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cleaner
Bhatbhateni Supermarket
02.2024 - 10.2024
- Completed daily duties efficiently, collected and removed trash, and ensured a safe environment on a daily basis
- Maintained a hazard-free environment for +60 residents, performing physical tasks in all weather conditions
- Represented the company with professionalism while adhering to Fair Housing guidelines, proactively handled complaints and requests, and actively contributed to improving the company’s reputation by increasing customer membership requests by25%
Cleaner
Industrial Cleaning Nepal
07.2021 - 04.2023
- Maintain a highly hygienic environment by sanitizing and disinfecting surfaces and equipment daily, ensuring the health and safety of elderly residents, resulting in a100% adherence to health regulations
- Maintain a safe and organized environment by scheduling regular cleaning of resident apartments and common areas, resulting in a15% decrease in resident accidents and falls
- Foster a positive and respectful environment by exhibiting professional behavior, compassion and patience when assisting elderly residents with their needs, leading to a30% increase in resident satisfaction
Education
Bachelor of Management -
Western Sydney University
Sydney, NSW05-2028
Skills
- Cleaning experience
- Disinfectant
- Mopping
- Customer service
- Housekeeping
- Problem solving
Certification
Residential Cleaning Specialist, IJCSA | May2018
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Cleaner
Bhatbhateni Supermarket
02.2024 - 10.2024
Cleaner
Industrial Cleaning Nepal
07.2021 - 04.2023
Residential Cleaning Specialist, IJCSA | May2018
Bachelor of Management -
Western Sydney University
Similar Profiles
Sujit Kumar ChaudharySujit Kumar Chaudhary
Sales Assestant at Bhatbhateni SupermarketSales Assestant at Bhatbhateni Supermarket
Anisha KhadkaAnisha Khadka
Receptionist at Bhatbhateni SupermarketReceptionist at Bhatbhateni Supermarket
Bimba ChapagainBimba Chapagain
Warehouse Assistant at BhatBhateni Supermarket, NepalWarehouse Assistant at BhatBhateni Supermarket, Nepal