Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ayushman Bhatia

Ayushman Bhatia

Roseville,Australia

Summary

Product Manager with over 6 years of experience, including 2.5 years in Insurtech at Cover Genius. Proven track record in developing custom API solutions for major clients such as Amazon and Uber, enhancing system scalability and infrastructure for growth. Expertise in data-driven, human-centered solutions through collaboration with cross-functional teams, improving customer experience and meeting operational goals. Strong leader skilled in operational workflow design and analytics, fostering stakeholder relationships to drive success in dynamic environments.

Overview

10
10
years of professional experience

Work History

Senior Product Manager

Deck2.vc
Sydney, NSW
04.2025 - Current
  • Led the development of The Cove Platform, a B2B insurance middleware that streamlines integrations between insurers and distribution partners across digital commerce and mobility verticals.
  • Defined and executed the end-to-end product roadmap for the platform’s core capabilities, including quote, bind, payment, booking, and cancellation APIs.
  • Spearheaded technical solution design and implementation for seamless data exchange and reconciliation between subsidiaries, underwriters, and insurers.
  • Collaborated cross-functionally with engineering, data, compliance, and commercial teams to deliver scalable infrastructure supporting white-labeled insurance products globally.
  • Built frameworks for policy issuance, premium collections, payment splitting, and insurer remittance, supporting dynamic pricing, and real-time attach rate optimization.
  • Established clear API standards and developer tools to enable self-service integrations by external partners, accelerating time to market, and reducing support overhead.
  • Defined KPIs and analytics pipelines for quote conversion, attach rate, premium yield, and loss ratio tracking, enabling continuous product refinement and A/B testing.

Product Manager

Cover Genius
Sydney, Australia
09.2022 - 03.2025
  • As a product manager at Cover Genius, I specialise in custom API integration and digital commerce/retail insurance. I collaborated with global partners such as Amazon, Uber, eBay, Trip.com, and OLA. In this role, I led cross-functional initiatives to develop and launch tailored API solutions, ensuring seamless integrations that met technical and business requirements.
  • Defined product strategy and roadmaps by leveraging market trends, user research, and data-driven insights to optimise integration performance and enhance partner experiences.
  • Enhanced API performance to improve consumer-facing product interactions, reducing friction and increasing user satisfaction across partner platforms like Amazon and Uber.
  • Created detailed Product Requirement Documents (PRDs) and technical specifications to guide development teams and align stakeholders on product goals.
  • Improving scalability and system architecture in collaboration with engineering teams, supporting business growth.
  • Enhanced user interactions and product usability by partnering with UX/UI teams to align solutions with customer expectations and industry best practices.
  • Led end-to-end product development using agile methodologies, ensuring timely delivery while overcoming complex technical challenges.
  • Monitored and optimised product performance by collaborating with data teams to track key metrics and identify opportunities for improvements.
  • Aligned product offerings with business and regulatory requirements by working closely with legal, marketing, and sales teams.

Product Manager

Medius Health
Sydney, Australia
02.2018 - 08.2022
  • At Medius Health, I joined as an engineer and was promoted to Product Management. My expansive role entailed negotiating new product-related revenue opportunities. In my leadership, I established the initial concept framework, market sizing & go-to-market strategy while working collaboratively with all teams (Data Science, Development, Clinical, and Leadership) and all external stakeholders. Conducting deep analysis and improving and innovating the product suite to deliver customised client solutions (including API as a Product or Service and SaaS).
  • Requirements elicitation from product and CX stakeholders and prioritisation of user stories across 5 products spanning digital health and health insurance.
  • Personally led sprint planning and feature delivery management with multi-discipline teams for major clients, using SCRUM product development methodologies.
  • Led the development of the Lab Test Analyser, an AI-powered product used by pathology labs to digitise patient results. The application leveraged AI models to process visual data from phone image/photo uploads, converting handwritten or printed reports into actionable insights and predictions, improving accuracy, and streamlining workflows.
  • Developed, validated & iterated customer UX journeys for different personas.
  • Conducted in-depth customer interviews and usability tests to gather qualitative insights, which informed UX improvements and increased conversion rates.
  • Designed and applied A/B tests to improve product chat-bot conversion rate by 62%.
  • Conducted market research and competitor analyses, translating into a wider vision & resulting in 33% revenue growth.
  • Worked with Data Scientists and the CTO to incorporate AI-driven analytics into products such as AI-driven chatbots, health predictors, disease predictors, and insurability scoring, improving decision-making for users and clients.
  • Pitched product demos to over 20 potential enterprise clients and conducted weekly training sessions for existing customers.
  • Used tools like Google Analytics, Segment, and CleverTap to collect user analytics and improve UX.
  • Successfully delivered D2C, B2B, and API products to 3 enterprise clients with ARR ~ $853K and supported over 1M API calls.

Sales & Marketing Consultant/Manager

Coty Luxury
Sydney, Australia
07.2016 - 02.2018
  • At Coty Luxury my main responsibilities were to manage upcoming marketing campaigns to achieve expected sales targets (KPI's) for our company's products within Myer and David Jones.

Product Designer

Inductd
Sydney, Australia
06.2015 - 08.2016
  • At Inductd the main responsibility was to create visual artwork for plan advertising campaign matching with the specifications and features of products and services. Making use of elegant fonts, photographs, colours, images, and videos to develop eye-catching advertisements using Adobe and Sketch. Worked closely with the product manager, and web designers for achieving client's satisfaction designs and layouts according, in accordance to client's budget and promotion schedule.

Education

Professional Certificate -

Google Data Analytics
Sydney, NSW
07.2025

Bachelor of Engineering - Information and Communication Technology Engineering

University of Technology Sydney
Sydney
11.2021

Bachelor of Commerce - Applied Finance

Macquarie University
Sydney
07.2016

Highschool Certificate -

Cherrybrook Technology High School
Cherrybrook, NSW
11.2014

Skills

  • Product Management
  • Project Management
  • Product Strategy & Design
  • Customer Experience (CX)
  • User Experience and Interface (UX/UI)
  • User-Centered Design (UCD)
  • Go-to-Market (GTM) Strategy
  • Agile & Scrum Methodologies
  • Application Programming Interfaces (APIs)
  • Software as a Service
  • Cross-functional Collaboration
  • Communication Skills
  • Problem Solving
  • Testing Skills
  • Artificial Intelligence
  • Data-Driven Decision Making
  • Data Analytics
  • Stakeholder Management
  • Knowledge of Engineering
  • Leadership
  • Reliability
  • Self Motivation

Languages

  • English
  • Hindi

Timeline

Senior Product Manager

Deck2.vc
04.2025 - Current

Product Manager

Cover Genius
09.2022 - 03.2025

Product Manager

Medius Health
02.2018 - 08.2022

Sales & Marketing Consultant/Manager

Coty Luxury
07.2016 - 02.2018

Product Designer

Inductd
06.2015 - 08.2016

Professional Certificate -

Google Data Analytics

Bachelor of Engineering - Information and Communication Technology Engineering

University of Technology Sydney

Bachelor of Commerce - Applied Finance

Macquarie University

Highschool Certificate -

Cherrybrook Technology High School

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Ayushman Bhatia