Azarna Shore
Gold Coast,QLD
Overview
8
8
years of professional experience
Work History
Bartender
Zachary's Pizza Bar Restaurant
07.2022 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Served high customer volumes during special events, nights, and weekends.
Waitress
Nonna's Italian Kitchen
10.2019 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Boat Builder
Riviera Marine
10.2021 - 07.2022
- Provided exceptional craftsmanship while maintaining a focus on time management and productivity goals.
- Ensured boats met safety regulations by diligently following industry standards throughout the building process.
- Developed innovative solutions to complex boat-building challenges, fostering an environment of continuous improvement.
- Maintained clean, organized workspace for safe operation during daily tasks.
- Cut and shaped materials to meet outlined measurements.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
Retail Worker
Horseland
09.2016 - 11.2017
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
Education
High School Diploma -
Pacific Pines State High School
Pacific Pines, QLD12.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Greeting guests
- Store Cleaning
- Answering phone calls
- Cash Handling Accuracy
- Cash Register Operation
- Customer Assistance
- Complaint Handling
- Food safety understanding
Timeline
Bartender
Zachary's Pizza Bar Restaurant
07.2022 - Current
Boat Builder
Riviera Marine
10.2021 - 07.2022
Waitress
Nonna's Italian Kitchen
10.2019 - 09.2022
Retail Worker
Horseland
09.2016 - 11.2017
High School Diploma -
Pacific Pines State High School