Overview
Work History
Education
Skills
Timeline
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Azarna Shore

Gold Coast,QLD

Overview

8
8
years of professional experience

Work History

Bartender

Zachary's Pizza Bar Restaurant
07.2022 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Served high customer volumes during special events, nights, and weekends.

Waitress

Nonna's Italian Kitchen
10.2019 - 09.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Boat Builder

Riviera Marine
10.2021 - 07.2022
  • Provided exceptional craftsmanship while maintaining a focus on time management and productivity goals.
  • Ensured boats met safety regulations by diligently following industry standards throughout the building process.
  • Developed innovative solutions to complex boat-building challenges, fostering an environment of continuous improvement.
  • Maintained clean, organized workspace for safe operation during daily tasks.
  • Cut and shaped materials to meet outlined measurements.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.

Retail Worker

Horseland
09.2016 - 11.2017
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.

Education

High School Diploma -

Pacific Pines State High School
Pacific Pines, QLD
12.2022

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Greeting guests
  • Store Cleaning
  • Answering phone calls
  • Cash Handling Accuracy
  • Cash Register Operation
  • Customer Assistance
  • Complaint Handling
  • Food safety understanding

Timeline

Bartender

Zachary's Pizza Bar Restaurant
07.2022 - Current

Boat Builder

Riviera Marine
10.2021 - 07.2022

Waitress

Nonna's Italian Kitchen
10.2019 - 09.2022

Retail Worker

Horseland
09.2016 - 11.2017

High School Diploma -

Pacific Pines State High School

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Azarna Shore