Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
KFC
04.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Supervisor
KFC
01.2022 - 04.2024
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Cashier/Crew Member/Barista
Football South Australia
01.2021 - 09.2022
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Food Waiter
The Corner Bistrot
03.2019 - 03.2021
Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.