Azeem Razzaq
Launceston,TAS
Summary
Compassionate and reliable Disability Support Worker providing person-centered care and daily living assistance in residential and community settings. Skilled in supporting individuals with personal care, meal assistance, mobility, and social engagement while promoting dignity, independence, and well-being. Background in customer service and security management with plenty of years in fast-paced retail environments, demonstrating strong communication, problem-solving, and conflict resolution skills. Professional with a strong background in providing compassionate care and support to individuals with disabilities. Reliable and results-driven, with a commitment to enhancing clients' quality of life through empathetic and respectful care.
Overview
7
7
years of professional experience
Work History
Certificate III Replacement
Hertitage Skills Institute
06.2024 - 05.2025
- Assisting residents with personal care, such as showering, bathing, and toileting.
- Helping with feeding and cleaning up afterwards.
- Making residents' beds.
- Providing companionship and emotional support to residents.
- Assisting clients with shopping and other community activities.
- Offering personalized support to individuals with disabilities to enhance their daily living activities and promote independence.
Quality Control Inspector
B&E Foods
03.2019 - 09.2022
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Identified defects and implemented corrective actions to improve product quality.
- Collaborated with production teams to enhance processes and reduce waste.
- Trained junior inspectors on quality control procedures and best practices.
Customer Services and Security Officer
Market City
01.2019 - 01.2020
- Delivered high-quality customer service in a busy retail environment, effectively resolving inquiries both in-person and over the phone.
- Welcomed and supported visitors, creating a positive shopping experience through professional communication and assistance.
- Managed lost and found services with accuracy and accountability, ensuring property was returned to rightful owners.
IT Support Officer
Canal City Housing
07.2018 - 01.2019
- Provided tools used as the basis of reorganization and relocation strategies.
- Diagnosed and resolved technical issues for hardware and software, enhancing user experience.
- Provided remote support via ticketing system, ensuring timely responses to user inquiries.
- Implemented IT solutions that improved system reliability and reduced downtime.
- Trained end-users on software applications, fostering greater technological proficiency.
Education
Certificate III - Individual Support (Ageing And Disability)
Heritage Skills Institute
05-2025
Master in Information Technology -
Charles Sturt University
01.2020
Leadership Management -
CROWN INSTITUTE OF BUSINESS AND TECHNOLOGY
Canberra, ACT10-2022
BS - Computer Science
COMSATS University Islamabad
01.2018
Skills
- Personal Care Assistance
- Manual Handling & Mobility Support
- Companionship & Emotional Support
- Time Management
- Team Collaboration
- Effective Communication
- Crowd Management & Safety Procedures
- Housekeeping and meal preparation
- Personal care
- Problem-solving
- Daily living assistance
LANGUAGES
English: Fluent
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Certificate III Replacement
Hertitage Skills Institute
06.2024 - 05.2025
Quality Control Inspector
B&E Foods
03.2019 - 09.2022
Customer Services and Security Officer
Market City
01.2019 - 01.2020
IT Support Officer
Canal City Housing
07.2018 - 01.2019
Certificate III - Individual Support (Ageing And Disability)
Heritage Skills Institute
Master in Information Technology -
Charles Sturt University
Leadership Management -
CROWN INSTITUTE OF BUSINESS AND TECHNOLOGY
BS - Computer Science
COMSATS University Islamabad