Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Azeem Razzaq

Launceston,TAS

Summary

Compassionate and reliable Disability Support Worker providing person-centered care and daily living assistance in residential and community settings. Skilled in supporting individuals with personal care, meal assistance, mobility, and social engagement while promoting dignity, independence, and well-being. Background in customer service and security management with plenty of years in fast-paced retail environments, demonstrating strong communication, problem-solving, and conflict resolution skills. Professional with a strong background in providing compassionate care and support to individuals with disabilities. Reliable and results-driven, with a commitment to enhancing clients' quality of life through empathetic and respectful care.

Overview

7
7
years of professional experience

Work History

Certificate III Replacement

Hertitage Skills Institute
06.2024 - 05.2025
  • Assisting residents with personal care, such as showering, bathing, and toileting.
  • Helping with feeding and cleaning up afterwards.
  • Making residents' beds.
  • Providing companionship and emotional support to residents.
  • Assisting clients with shopping and other community activities.
  • Offering personalized support to individuals with disabilities to enhance their daily living activities and promote independence.

Quality Control Inspector

B&E Foods
03.2019 - 09.2022
  • Conducted thorough inspections of products to ensure compliance with quality standards.
  • Identified defects and implemented corrective actions to improve product quality.
  • Collaborated with production teams to enhance processes and reduce waste.
  • Trained junior inspectors on quality control procedures and best practices.

Customer Services and Security Officer

Market City
01.2019 - 01.2020
  • Delivered high-quality customer service in a busy retail environment, effectively resolving inquiries both in-person and over the phone.
  • Welcomed and supported visitors, creating a positive shopping experience through professional communication and assistance.
  • Managed lost and found services with accuracy and accountability, ensuring property was returned to rightful owners.

IT Support Officer

Canal City Housing
07.2018 - 01.2019
  • Provided tools used as the basis of reorganization and relocation strategies.
  • Diagnosed and resolved technical issues for hardware and software, enhancing user experience.
  • Provided remote support via ticketing system, ensuring timely responses to user inquiries.
  • Implemented IT solutions that improved system reliability and reduced downtime.
  • Trained end-users on software applications, fostering greater technological proficiency.

Education

Certificate III - Individual Support (Ageing And Disability)

Heritage Skills Institute
05-2025

Master in Information Technology -

Charles Sturt University
01.2020

Leadership Management -

CROWN INSTITUTE OF BUSINESS AND TECHNOLOGY
Canberra, ACT
10-2022

BS - Computer Science

COMSATS University Islamabad
01.2018

Skills

  • Personal Care Assistance
  • Manual Handling & Mobility Support
  • Companionship & Emotional Support
  • Time Management
  • Team Collaboration
  • Effective Communication
  • Crowd Management & Safety Procedures
  • Housekeeping and meal preparation
  • Personal care
  • Problem-solving
  • Daily living assistance

LANGUAGES

English: Fluent
Full Professional
Urdu
Full Professional
Punjabi
Full Professional

Timeline

Certificate III Replacement

Hertitage Skills Institute
06.2024 - 05.2025

Quality Control Inspector

B&E Foods
03.2019 - 09.2022

Customer Services and Security Officer

Market City
01.2019 - 01.2020

IT Support Officer

Canal City Housing
07.2018 - 01.2019

Certificate III - Individual Support (Ageing And Disability)

Heritage Skills Institute

Master in Information Technology -

Charles Sturt University

Leadership Management -

CROWN INSTITUTE OF BUSINESS AND TECHNOLOGY

BS - Computer Science

COMSATS University Islamabad
Azeem Razzaq