I would like to utilize my knowledge and experience acquired from my I believe that my academic background provides me the necessary knowledge to handle my challenging responsibilities on relevant organization.
education and professional activities.
Overview
3
3
years of professional experience
Work History
Officer, Quality Department
NUVISTA PHARMA LIMITED
11.2024 - 02.2025
Protocol and report preparation for process optimization and process validation activities.
Execution of in-process control activities, like line clearance, and assistance in batch release activities.
Documentation for Equipment/System (HVAC) Qualification and Requalification Activities.
Performing internal audits.
Executive, Quality Assurance Department
Popular Pharmaceuticals limited
06.2024 - 11.2024
Conducted usual production inspections to ensure adherence to good manufacturing practices.
Prepared essential documentation, including Standard Operating Procedures (SOPs), validation protocols, reports, and Manufacturing Records.
Perform root cause analysis for quality issues, and drive effective corrective and preventive actions.
Prepare, review, and maintain QA documentation, logs, and reports for internal and external stakeholders.
Coordinate with cross-functional teams to resolve quality concerns, and improve product consistency.
Train and support staff on quality standards, procedures, and best practices across departments.
Executive, Quality Assurance Department
General Pharmaceuticals limited
11.2021 - 06.2024
Protocol and report preparation for process optimization and process validation activities.
Execution of in-process control activities.
Documentation for Equipment/System (HVAC) Qualification & Requalification Activities.
Conducted plant inspections to ensure adherence to good housekeeping practices.
Prepared essential documentation, including Standard Operating Procedures (SOPs), validation protocols, reports, and Batch Manufacturing Records.
Monitoring all in process activities during routine production.
To inspect the plant and ensure that good house-keeping and approved procedures are being practiced ensuring that at all times it meets the standards of cGMP.
To conduct Product Quality review in timely manner.
Education
Bachelor Of Pharmacy -
North South University
01.2018
Skills
Strategic Planning
Problem Solving
Crisis Management
Creative Thinking
Negotiation
Customer Orientation
Adaptability to Change
Affiliations
Traveling, Riding bike, Taste different food, Watching movies, Listening to music, Learning from documentaries
Chief Warrant Officer Three (Department Head/Administrative Officer/Legal Officer) at United States NavyChief Warrant Officer Three (Department Head/Administrative Officer/Legal Officer) at United States Navy
<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange