Aziza Maulidi
Adelaide,SA
Summary
Compassionate and dedicated individual support professional with experience in providing high-quality care and assistance. Experienced in supporting individuals in residential care settings and retail environments, demonstrating strong interpersonal and communication skills. Certified in NDIS, First Aid, and CPR, committed to enhancing individuals' well-being and independence. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Care Worker
Warina Court Campbelltown
07.2024 - 09.2024
- Assisted residents with personal care, mobility, and meals, implemented tailored care plans, developed strong resident relationships collaborated with healthcare professionals, and gained valuable experience in a supportive environment, enhancing my skills and knowledge in personal care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
Support Worker
HomeCareSA
01.2024 - 02.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
Customer Service
Kmart
03.2022 - 06.2023
- Provided exceptional customer service, resolved inquiries promptly, maintained store organization and inventory, trained new employees on protocols, and demonstrated strong teamwork skills in a fast-paced retail environment.
- We met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores.
- I met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores.
- We received superior customer service satisfaction scores for consecutive quarters.
Education
Cert 3 in Individual Support -
Australian Nursing & Midwifery Federation SA
Adelaide, SA11.2023
Our Lady Of The Sacred Heart College
11.2024
Skills
- Individual Support: Expertise in providing personalized care and assistance to individuals with diverse needs
- Communication: Strong verbal and written communication skills, ensuring clear and effective interactions with clients, families, and team members
- Empathy and Compassion: Deep understanding and sensitivity towards clients' emotional and physical needs
- Time Management: Efficiently manage multiple tasks and prioritize responsibilities to ensure timely and quality care
- Team Collaboration: Proven ability to work collaboratively to achieve common goals
- Problem-solving: Quick thinker who can handle emergencies and unforeseen challenges effectively
- Customer Service: Strong background in customer service, enhancing client satisfaction and care experience
Certification
- NDIS Workers check
- NDIS Worker Orientations check
- Police check
- First aid and CPR
- Cert 3 individual support
Hobbies and Interests
- Sports
- Cooking
- Helping
- Reading
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Personal Care Worker
Warina Court Campbelltown
07.2024 - 09.2024
Support Worker
HomeCareSA
01.2024 - 02.2024
Customer Service
Kmart
03.2022 - 06.2023
Cert 3 in Individual Support -
Australian Nursing & Midwifery Federation SA
Our Lady Of The Sacred Heart College
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