Azizi Capuno
Makati City
Summary
I possess over 25 years of professional work experience in Sales, Recruitment, Customer Service, Project Management, Accounts Receivable, and Bookkeeping, as a Virtual Assistant, and as a Social Media Administrator.
I am not just proud of the tenure, but the experiences, challenges, and friends that I have gained during those times are what matter most. I have dealt with different personalities, worked with different situations, and overcome struggles and adversities that made me who I am now: adaptable, meticulous, and caring to my clients' needs.
Adaptability is one of my many talents.
Overview
19
19
years of professional experience
Work History
DIGITAL ADMINISTRATOR - REMOTE TEAM LEAD
BULLS N' BEARS
, Australia
06.2021 - Current
- Oversee, plan, and deliver content across different platforms (LinkedIn, Facebook, X, formerly Twitter, Instagram, and Threads).
- Form key relationships with influencers across social media platforms.
- Manage and facilitate social media communities by responding to social media posts and developing discussions.
- Monitor, track, analyze, and report on performance on social media platforms.
- Regularly liaise with clients via email, providing client reports on stats and analyses.
- Invoicing via MYOB (daily, monthly, and quarterly).
- New client onboarding.
- Oversee remote team.
- Boosting/super boost.
- Client subscriptions.
- CRM update
SPECIAL PROJECT: HEAD HUNTER
US and AUSTRALIAN CLIENTS
01.2020 - 12.2024
- Meeting with a client regarding job requirements.
- Looking for suitable applicants.
- Screening of applicants' resumes.
- Scheduling interviews.
- Updating the client.
- Conducting interviews
- Submit applicant review/feedback to the client.
BACK OFFICE ADMINISTRATOR
QUANTUM FIRE TECH (Tracing)
, Australia
02.2023 - 07.2023
- Timesheet checking.
- Vehicle Prestart.
- Job checking for the Planning team.
- Employee KPI monitoring.
- Calendar updates
BACK OFFICE ADMINISTRATOR
US TRAFFIC - (Logistics)
, Canada
11.2020 - 05.2021
- Tracing of shipments in the U.S., Canada, and some parts of Europe.
- Send out Tracing Reports, Delivery, and Pick-ups to Carrier.
- Call carriers with scheduled delivery and pickups for confirmation
- Send out email to dispatchers and their corresponding team for load updates
- Call drivers for exact locations when requested by client
- Respond to email queries from customers and carriers
VIRTUAL ASSISTANT FROM HOME
ROSSLER SYSTEMS AI
, Germany
09.2019 - 01.2020
VIRTUAL ASSISTANT FROM HOME
THOUGHT EXPRESSIONS
, Singapore
01.2020 - 11.2024
VIRTUAL ASSISTANT FROM HOME
YOUR NUTRITION COACH
, Australia
08.2019 - 01.2020
VIRTUAL ASSISTANT FROM HOME
MULTI FAMILY EQUITY PARTNERS
, USA
05.2019 - 09.2019
VIRTUAL ASSISTANT FROM HOME
DAVE LISTER CAPITAL AND MADISON PARK APPRAISAL
, USA
01.2019 - 09.2019
VIRTUAL ASSISTANT FROM HOME
JENS NIELSEN MULTI FAMILY REAL ESTATE COACH
, USA
01.2019 - 08.2019
VIRTUAL ASSISTANT FROM HOME
THE PARTNERSHIP AI
, HongKong
03.2019 - 05.2019
VIRTUAL ASSISTANT FROM HOME
NORTHPOINT
, Australia
09.2017 - 09.2018
VIRTUAL ASSISTANT FROM HOME
CANNINGS PURPLE
, Australia
09.2017 - 03.2018
VIRTUAL ASSISTANT ON SITE
CLEAR CORP SOLUTIONS - WARRICK HAZELDINE
, Australia
01.2016 - 11.2017
VIRTUAL ASST ON SITE
CLEAR CORP SOLUTIONS - MILESSTONE MIGRATION
, Australia
05.2017 - 09.2017
VIRTUAL ASSISTANT ON SITE
CLEAR CORP SOLUTIONS - GT MEDIA
, Australia
09.2016 - 05.2017
- Lead generation
- Data entry
- Inbound and outbound calls
- Email management
- Calendar management
- Appointment setting
- Social media management
- Travel planning
- Online research
- Assigning jobs to staff
- Monitoring deadlines
- Office inventory
- Market research and analysis
- Preparing documents/contracts
- Bill payments
- Organizing data, invoices, and receipts
- Managing accounts payable and receivable.
- Creating contracts and invoices
- Recording expenses and payables
- Reconciling credit card expenses.
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (TPRC)
, Australia
01.2016 - 05.2017
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (RAW HIRE)
, Australia
09.2014 - 12.2015
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (BLUESTONE RECRUITMENT)
, Australia
03.2012 - 08.2014
- Reference check
- Conduct assessment and submit to the finance department
- Check remittances and statements from the bank.
- Balance post-payment.
- Run AR report.
- Reconcile ledger.
- Call clients for overdue payments.
- Maintain balance and suspense accounts.
- Send payment reminders.
- Allocation of payments.
RECRUITMENT
BLUESTONE RECRUITMENT (Para Consultant)
, Australia
07.2011 - 03.2012
RECRUITMENT
BLUESTONE RECRUITMENT (Afterhours Consultant)
, Australia
01.2011 - 07.2011
RECRUITMENT
BLUESTONE RECRUITMENT (Santa Project Coordinator)
, Australia
06.2010 - 01.2011
RECRUITMENT
HULT INTERNATIONAL BUSINESS SCHOOL
, USA
06.2006 - 07.2007
- Screening of resumes
- Scheduling/conducting interviews
- Conducting reference checks
- Submitting applicant reviews or feedback
- Filling in job orders
- Creating rosters
- Checking and calculating timesheets
- Answering phone and email queries.
CUSTOMER SERVICE REPRESENATATIVE
ULTIMATE SKILLS
, Makati City
04.2010 - 06.2010
CUSTOMER SERVICE REPRESENTATIVE
LG UCESS (MACAFEE SECURITY)
, Australia
11.2009 - 01.2010
CUSTOMER SERVICE REPRESENTATIVE
CSG OPENLINE (MICROSOFT PARTNER PROGRAM)
, USA
07.2007 - 07.2009
CUSTOMER SERVICE REPRESENTATIVE
CENEL DEVELOPMENT CORP (SEAFOOD EXPRESS)
, Makati City
04.2006 - 06.2010
- Inbound and outbound calls
- Responding to emails
- Set up meetings
- Assisting clients in achieving their MSFT points
- Presenting samples
- Invoicing
- Collecting payment.
Education
Bachelor of Science - Marketing
St Paul University
Manila03-1998
Skills
- Social media management
- Client relationship management
- Invoicing processes
- Recruitment coordination
- Attention to detail
- Email management
- Operations management
- Multiple priorities management
- Task delegation
- Deadline adherence
- MS office
- Work Planning and Prioritization
- Verbal and written communication
Timeline
BACK OFFICE ADMINISTRATOR
QUANTUM FIRE TECH (Tracing)
02.2023 - 07.2023
DIGITAL ADMINISTRATOR - REMOTE TEAM LEAD
BULLS N' BEARS
06.2021 - Current
BACK OFFICE ADMINISTRATOR
US TRAFFIC - (Logistics)
11.2020 - 05.2021
SPECIAL PROJECT: HEAD HUNTER
US and AUSTRALIAN CLIENTS
01.2020 - 12.2024
VIRTUAL ASSISTANT FROM HOME
THOUGHT EXPRESSIONS
01.2020 - 11.2024
VIRTUAL ASSISTANT FROM HOME
ROSSLER SYSTEMS AI
09.2019 - 01.2020
VIRTUAL ASSISTANT FROM HOME
YOUR NUTRITION COACH
08.2019 - 01.2020
VIRTUAL ASSISTANT FROM HOME
MULTI FAMILY EQUITY PARTNERS
05.2019 - 09.2019
VIRTUAL ASSISTANT FROM HOME
THE PARTNERSHIP AI
03.2019 - 05.2019
VIRTUAL ASSISTANT FROM HOME
DAVE LISTER CAPITAL AND MADISON PARK APPRAISAL
01.2019 - 09.2019
VIRTUAL ASSISTANT FROM HOME
JENS NIELSEN MULTI FAMILY REAL ESTATE COACH
01.2019 - 08.2019
VIRTUAL ASSISTANT FROM HOME
NORTHPOINT
09.2017 - 09.2018
VIRTUAL ASSISTANT FROM HOME
CANNINGS PURPLE
09.2017 - 03.2018
VIRTUAL ASST ON SITE
CLEAR CORP SOLUTIONS - MILESSTONE MIGRATION
05.2017 - 09.2017
VIRTUAL ASSISTANT ON SITE
CLEAR CORP SOLUTIONS - GT MEDIA
09.2016 - 05.2017
VIRTUAL ASSISTANT ON SITE
CLEAR CORP SOLUTIONS - WARRICK HAZELDINE
01.2016 - 11.2017
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (TPRC)
01.2016 - 05.2017
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (RAW HIRE)
09.2014 - 12.2015
ACCOUNTS RECEIVABLE
CLEAR CORP SOLUTIONS (BLUESTONE RECRUITMENT)
03.2012 - 08.2014
RECRUITMENT
BLUESTONE RECRUITMENT (Para Consultant)
07.2011 - 03.2012
RECRUITMENT
BLUESTONE RECRUITMENT (Afterhours Consultant)
01.2011 - 07.2011
RECRUITMENT
BLUESTONE RECRUITMENT (Santa Project Coordinator)
06.2010 - 01.2011
CUSTOMER SERVICE REPRESENATATIVE
ULTIMATE SKILLS
04.2010 - 06.2010
CUSTOMER SERVICE REPRESENTATIVE
LG UCESS (MACAFEE SECURITY)
11.2009 - 01.2010
CUSTOMER SERVICE REPRESENTATIVE
CSG OPENLINE (MICROSOFT PARTNER PROGRAM)
07.2007 - 07.2009
RECRUITMENT
HULT INTERNATIONAL BUSINESS SCHOOL
06.2006 - 07.2007
CUSTOMER SERVICE REPRESENTATIVE
CENEL DEVELOPMENT CORP (SEAFOOD EXPRESS)
04.2006 - 06.2010
Bachelor of Science - Marketing
St Paul University
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