Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Aiden  Azman

Aiden Azman

Tarneit,VIC

Summary

Dynamic and detail-oriented professional with a strong background in customer service from Guzman Y Gomez. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining an organized front office and fostering team collaboration, ensuring a welcoming environment for all visitors. Punctual and reliable team player.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Guzman Y Gomez
08.2024 - 04.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Team Member

Aldi
05.2024 - 10.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted customers in selecting merchandise best suited to needs.

Team Member

Cotton On Group
11.2023 - 07.2024

Enhanced customer satisfaction through effective service.

Education

Bachelor Of Business Information Systems - IT Network Security

Strafield College
Melbourne, VIC

Diploma - Business

University of Adelaide College
Adelaide, SA
10.2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills
  • Team collaboration
  • Hospitality services
  • Punctual and reliable

Certification

Security Certificate II operation

Barista coffee making

Additional Information

I am available 6 days a week

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional

Timeline

Front Desk Receptionist

Guzman Y Gomez
08.2024 - 04.2025

Team Member

Aldi
05.2024 - 10.2024

Team Member

Cotton On Group
11.2023 - 07.2024

Bachelor Of Business Information Systems - IT Network Security

Strafield College

Diploma - Business

University of Adelaide College
Aiden Azman