Azjargal Bumbagerel

• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Fielded customer questions to share information about products, availability and pricing.

• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Followed safety procedures for operating and loading and unloading passengers from amusement park rides.

Kangaroo Agency is an education agency with offices in Sydney, Brisbane , Melbourne, and Ulaanbaatar. Our team is responsible for supporting students in their higher education journey in Australia.

I accepted this job offer to gain experience in the aviation industry in which I graduated. Aeromongolia LLC is one of the leading private airline in Mongolia, accounting for almost all domestic flights all over Mongolia, as well as some international flights. I was in charge of all external communications as well as in charge of all projects to bring in new planes to add to our fleet. I effectively multi-tasked and worked well with internal and external teams.

• Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
• Resolved customer complaints involving food or beverage quality and service.
• Maintained highest standards for beverage quality and service.
• Responded to customer complaints, addressing concerns and distress with amicable interactions.