Azka Aslam
Wembley,WA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Customer Service Representative
Gucci
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Security Officer
Global Security
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Bunbury Hospital
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Barista
cafissimo
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Administrative Officer
AIC Kewadale campus
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Streamlined office processes by implementing efficient administrative systems and procedures.
Order Taker
Cairo Café
- Accurately performed cash register operations to process and receive payments and issue change.
- Warmly greeted and welcomed customers to establishment before requesting food order.
Education
bachelors - DDNS [ Doctor of Dietetics and Nutrionist]
Masters - Health Administrative
09.2024
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Superior customer service
- Emergency Response
- Patrol operations
- Visitor tracking
- Investigative abilities
- Night and Safe Deposit Procedures
- Operations Management
- Workplace Safety
- Patrolling
- Verbal and written communication
- First Aid Certified
- Event security
- Patrol techniques
- Perimeter security
- Vehicle inspections
- Customer Service
- First Aid Training
- Attentive and Observant
Certification
- Security Licence
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Masters - Health Administrative
bachelors - DDNS [ Doctor of Dietetics and Nutrionist]
Customer Service Representative
Gucci
Security Officer
Global Security
Security Officer
Bunbury Hospital
Barista
cafissimo
Administrative Officer
AIC Kewadale campus
Order Taker
Cairo Café
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