Azmat Batool
Perth,WA
Summary
Dynamic customer service professional with a proven track record at Workstaff360, excelling in complaint resolution and effective communication. Adept at managing inventory and enhancing customer satisfaction through proactive support. Recognized for reliability and teamwork in fast-paced environments, consistently delivering exceptional service and fostering positive client relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service & Admin Support Officer
Workstaff360
06.2023 - Current
- Delivered prompt and professional customer support via digital platforms.
- Assisted with client orders, service scheduling, and issue resolution.
- Maintained detailed records and followed up to ensure customer satisfaction
Reference No: Aqeel Abbas 0016475451272
Customer Service & Front Desk Officer
American lyctuf School
08.2019 - 07.2023
- Served as the first point of contact for students, parents, and visitors.
- Addressed inquiries, complaints, and scheduling matters with professionalism.
- Managed supplies inventory and coordinated daily administrative tasks.
- Greeted customers and visitors in a friendly, professional manner.
- Collaborated with colleagues to ensure smooth operation of all front desk functions.
Reference No: 0546 571019
Education
Master of Science - Information Technology
University of Sargodha
Pakistan08-2017
Skills
- Outstanding Customer Service & Complaint Resolution
- Sales Assistance & Product Knowledge
- Point of Sale (POS) & Cash Handling
- Stock Replenishment & Inventory Control
- Retail Merchandising & Store Cleanliness
- Effective Verbal and Written Communication
- Multitasking in Fast-Paced Environments
- Teamwork & Reliability
- Workplace Safety & Manual Handling
- Basic IT Knowledge & Microsoft Office Suite
Certification
- Certificate in Customer Service Excellence
Australian Online Training - Retail Sales & Stock Management Certificate
TAFE NSW - Manual Handling & Workplace Safety Training
WorkSafe WA - A+ Certification
CompTIA - Microsoft Office Essentials
LinkedIn Learning - Basic Plumbing Safety & Tools
American Lyceum School (Internal Training)
Timeline
Customer Service & Admin Support Officer
Workstaff360
06.2023 - Current
Customer Service & Front Desk Officer
American lyctuf School
08.2019 - 07.2023
Master of Science - Information Technology
University of Sargodha
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