Azmat Sharief

Roles:

o Program Manager for R Series Passport Program.

o Program Manager for Facial Recognition (FR) program.

Recognition: Received DFAT ‘Australia Day Award’ for successful delivery of FR Program.

o Technical Project Manager for Bulk Printing roll-out project.

Key Achievements and Responsibilities:

• Managed design, development and release of next generation Australian ePassport called R Series passport.
• Successfully delivered FR system upgrade & Face Matching Service (FVS & FIS) biometric services.
• Successfully delivered Atlas Image Archive (AIA) rollout, first project in Passport Redevelopment Program (PRP) to replace legacy Image Archiving system with custom build solution.
• Technical Project Manager for delivery of large and complex passport bulk printing project that included complex solution development, system integration and process development to deliver significant business change.
• Formulate project plans with relevant stakeholders including Delivery Manager and provide oversight and direction of project planning through all project stages, from inception to completion, in accordance with agreed budget, scope, timeline and quality requirements.
• Maintain productive relationships and ongoing liaison with public and private stakeholders.
• Review contractor / vendors’ performance and conduct assessments to ensure effective coordination and delivery of project services. Set priorities and allocate resources to complete projects and assignments.
• Work collaboratively with other members of program to ensure successful delivery is achieved and manage resources within project team.

• Worked in Capability Delivery stream of Vetting Transformation (VT) project that includes assisting Prime System Integrator (PSI – Accenture) in setting up Cloud infrastructure for the solution, integration with internal defence systems and external whole-of-government systems and testing.
• Worked with business (AGSVA – Australian Government Security Vetting Agency) for management and delivery of GFM (Government Furnished Material) to PSI as per contract terms.
• Assisted in procurement of cloud (Azure) infrastructure and non- Azure infrastructure BOM (Build of Material).
• Completed procurement of software applications for security logging & monitoring, data management, reporting and performance testing.
• Reviewed and endorsed PSI milestones including management, design and test documentation.
• Chaired VT project TRG (Technical Reference Group) meetings every fortnight for design and technical decision making including technical changes.
• Worked with team for successful delivery of IOC (Initial Operating Capability) of myClearance solution.
• Engaged in FOC (Future Operating Capability) stage gate analysis and blueprinting solution.

Roles:

• Project Manager to build 2 new Greenfield data centres for Transport for NSW ‘Next Generation Infrastructure Services’ Transition and Transformation Program.
• Project Manager for a large internal IBM staging project to integrate and automate deployment of IBM management applications during bidding for Department of Defence ‘Centralised Processing’ Program.
• Project Manager on Department of Health account for ‘High Risk Infrastructure’ and Business Transformation Program.

o Recognition: Awarded “Project Management Medal of Honour” in Feb 2013 for successfully delivering two high profile and business critical systems integration projects within a very tight timeframe.

Key Achievements and Responsibilities:

• Managed multimillion-dollar critical T&T staging project with SPI & CPI in excess of 120% to build IBM PureFlex and SCO (Smart Cloud Orchestration) environment. The project was to deploy, integrate, automate and package IBM admin toolset for rapid deployment across multiple client sites.
• Successfully managed Oracle Production VMware environment builds and migration of multiple business critical applications from old environment to new as part of High-Risk Infrastructure program for Department of Health.
• Ensured all approved project deliverables provided to client are of high quality and on agreed time.
• Maintain and continually improved customer satisfaction for project services.
• Provide project services to client in accordance with best practice and are managed professionally, in line with both clients’ and IBM requirements.
• Report progress and exceptions to Projects Board via Highlight Reports.
• Control and manage project scope, cost, schedule, changes and all project execution activities.
• Manage the preparation of Statement of Work (SoW), resource estimates & project budget.
• Manage changes and communications strategy during implementation of projects.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.

• Prepare and analyze weekly/monthly Service Management reports
• Manage and report on program recruitment process
• Manage resource training and reporting on Knowledge Transfer for Service Management/Run team
• Program administration including managing resource roll on/off
• Manage up-to-date resource plans and resource matrix
• Coordinate with client PMO for program administration and resource on-boarding & releasing procedures
• Coordinate with offshore team in maintaining Resource Plan, Contract Management and Finance Management processes
• Coordinate with Contract Management team in documentation of Acceptance certificates, Milestone documentation, and vendor invoice processing etc.
• Assist Contract Financial Management team with invoicing details
• Review & approve sub-contractors time & expense sheets.

• Managed projects on multiple accounts simultaneously to rollout HP Server Automation (HPSA) and HP Discovery and Dependency Mapping Inventory (DDMI)
• Established project by engaging with Account Executive and by presenting them with HPSA/DDMI overview
• Completed account due diligence and organize kick-off meeting with account team
• Managed end-to-end delivery of projects across project lifecycle
• Identify and document scope, assumptions, dependencies, risks and milestones for project
• Get quotes for hardware/software/storage products specified in BoM for the project
• Estimated resource efforts required to complete project tasks
• Managed technical resources availability for completion of tasks specified in WBS schedule
• Manage technical resources availability for completion of tasks specified in WBS
• Facilitated approval of detailed Technical Solution from Client PM
• Managed project results, stakeholder's expectations, measure performance and scope
• Prepared weekly project status reports and arrange review meetings with client
• Implemented risk response, control & manager project budget, schedule, changes and scope
• Managed scope and timelines of implementation
• Prepared, maintained and updated documentation for each account
• Arranged training session for BAU staff
• Closed account after successful testing and get sign-offs from all stakeholders
• Prepared final lessons learned Documentation and Archive on Program's SharePoint.

Recognition: Awarded “The Biggest Award” in Oct and Nov 2007 for highest customer satisfaction and chargeable support points

• Coordinate in-house projects by organizing meetings between different departments
• Maintain stakeholder list, risk & issue log and other project documents
• Manage warranty escalations from end users for all products and manage tasks undertaken is Service Centre Manage Dealers, Resellers and ISP's warranty claims
• Prepare, analyze & manage weekly product failure, status reports on company's share point
• Provide leadership & training to staff and ensure quality work environment
• Record any changes that may be required to improve Service Centre process
• Billing and invoicing for repair of out of warranty products
• Maintain effective communication and information sharing with other departments for any product related issues