Azra Ancog
Sunshine Coast
Summary
I am a recent graduate of a Bachelor of Architecture looking for a new role in Australia.
I have years of experience in Retail, Customer service and Hospitality. Recognized for enhancing guest satisfaction. Skilled in sales support and adept at resolving inquiries, ensuring a seamless shopping experience. Committed to delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Hospitality Team Member
Metlife Greenwhich Gardens
12.2023 - 09.2025
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Assisted in training new staff on hospitality standards and operational procedures.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- I worked here casually until April 2025 and then Full Time until I left to move to Australia.
E Commerce Sales Assistant
& Again
09.2022 - 06.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales targets and improve customer engagement.
- I worked here whilst studying
Customer Service
Pak N Save Albany
12.2019 - 08.2022
- Delivered exemplary customer service to customers and colleagues.
- Provided exceptional customer service to drive satisfaction.
- Provided exceptional customer service, resolving client inquiries quickly and professionally.
- Enhanced attendee experience by providing exceptional customer service during conventions.
- Worked here whilst studying
Education
Bachelor of Architecture - Architecture
Auckland University of Technology
Auckland, NZ01-2024
Skills
- Customer service
- Sales support
- Team collaboration
Timeline
Hospitality Team Member
Metlife Greenwhich Gardens
12.2023 - 09.2025
E Commerce Sales Assistant
& Again
09.2022 - 06.2023
Customer Service
Pak N Save Albany
12.2019 - 08.2022
Bachelor of Architecture - Architecture
Auckland University of Technology