Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Azreal Sobrepena

Azreal Sobrepena

370 Rockonia Road Koongal ,QLD

Summary

Dynamic and organized professional with experience as a School Canteen Supervisor at North Rockhampton State High School, where I enhanced customer satisfaction through effective problem-solving and staff training. Known for fostering teamwork and collaboration, I maintain high standards of service and cleanliness, ensuring a welcoming atmosphere for all patrons. Fluent in a foreign language, I adapt easily to diverse environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Volunteer

School Cafe Manager

Ms. Frances Murphy
02.2024 - 08.2024
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.

Education

High School Diploma -

North Rockhampton State High School
Beserker Street, Frenchville, Rockhampton
11-2024

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Adaptability and dependability
  • Foreign language proficiency
  • Attention to detail

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 10 in the development of School events.
  • Achieved entertaining and satisfying customers by completing work procedures, cleanliness, costumer services with accuracy and efficiency.
  • Teaching Others new volunteers how to be efficient when handling their own respective roles.

Certification

  • Hospitality Cert III Training - Aug 28, 2024
  • Business Cert II - Aug 6, 2024

Languages

English
Professional Working
tagalog
Professional Working
Bisaya
Native or Bilingual

Timeline

School Cafe Manager

Ms. Frances Murphy
02.2024 - 08.2024

Volunteer

High School Diploma -

North Rockhampton State High School
Azreal Sobrepena