Azria Park
Beaudesert
Overview
7
7
years of professional experience
Work History
Department Manager
IGA
12.2024 - Current
- Managed inventory levels and coordinated restocking procedures for optimal product availability.
- Supervised daily operations of grocery store departments to ensure efficiency.
- Trained and mentored staff on customer service best practices to enhance customer satisfaction and adherence to store policies.
- Developed relationships with key stakeholders, including suppliers and customers, to support effective communication and collaboration.
- Collaborated with vendors to negotiate product selection and pricing strategies that aligned with store goals.
- Ordered supplies as needed while staying within budget parameters.
- Maintained accurate records of all transactions related to the grocery department such as sales reports and inventory counts.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
Shift Leader
Guzman Y Gomez
04.2021 - 12.2024
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Ensured clean and safe work environment by enforcing adherence to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with shift leaders to establish consistent standards across shifts, fostering a cohesive workplace.
- Resolved customer complaints by providing thoughtful solutions, enhancing overall customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cafe Worker
Tin Cup Cafe
04.2020 - 02.2021
- Enhanced team efficiency through cross-training in barista, cashier, and food preparer roles, promoting flexibility in service.
- Managed high-pressure situations calmly while multitasking to sustain productivity during peak service hours.
- Prepared beverages and food items to meet customer requests.
- Ensured clean and organized café environment, complying with health and safety regulations to enhance customer experience.
House Cleaner
Private Client
03.2019 - 03.2020
- Boosted client satisfaction through customized cleaning services that addressed specific preferences.
- Ensured safe working environment by adhering to best practices in handling cleaning products and equipment.
- Cleaned and sanitized residential spaces according to client preferences.
- Organized cleaning supplies and equipment for efficient workflow.
- Managed time effectively to complete cleaning tasks within the scheduled hours.
Skills
- Customer Service
- Shift Paperwork Completion
- Cash Handling
- Inventory management
- Team Leadership
- Organizational skills
- Supply ordering
References
• Georgia Parker - Assistant store manager Guzman Y Gomez ( 0491 112 687 )
• Kelly Redinger - Grocery supervisor IGA ( 0420 516 490 )
• Ryan Martin - Back dock supervisor IGA ( 0433 086 131 )
Timeline
Department Manager
IGA
12.2024 - Current
Shift Leader
Guzman Y Gomez
04.2021 - 12.2024
Cafe Worker
Tin Cup Cafe
04.2020 - 02.2021
House Cleaner
Private Client
03.2019 - 03.2020