Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azza Ali

Perth,WA

Summary

Front End Team Member recognized for exceptional productivity and precision in task completion. Expertise in customer service, cash handling, and inventory management, contributing to seamless retail operations. Proven ability to maintain store presentation standards and resolve customer issues efficiently, enhancing overall satisfaction. Demonstrated leadership skills foster positive team environments and drive productivity improvements.

Overview

18
18
years of professional experience

Work History

Front End Team Member

Woolworth
Perth, WA
2020.11 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of store displays and shelves.
  • Operated point-of-sale system to process transactions efficiently.
  • Processed customer transactions efficiently and accurately at amajor retail chain.
  • Handled cash registers, ensuring proper cash management and reconciliation.

Credit control and collection coordinator

Sudanese Mobile Telecommunication Co.LTD (Zain)
Khartoum, Sudan
2008.03 - 2014.03

Managed preparation of daily, weekly, and monthly credit control reports and KPIs.

Conducted weekly bad debt analysis and communicated findings to relevant stakeholders.

Generated monthly bad debt analysis report for Customer Care, Marketing, and Sales management.

Coordinated cross-departmental efforts to ensure timely and quality completion of reports.

Oversaw processing and follow-up of purchasing requests for Credit Control and Collections department.

Education

MBA - Business Administration

Sudan Academy For Science
Khartoum
2009-05

Skills

  • Customer service and support
  • Point-of-sale operations
  • Cash management
  • Transaction processing
  • Store organization
  • Credit reporting
  • Cross-department collaboration
  • Relationship management
  • Problem solving
  • Team collaboration

Timeline

Front End Team Member

Woolworth
2020.11 - Current

Credit control and collection coordinator

Sudanese Mobile Telecommunication Co.LTD (Zain)
2008.03 - 2014.03

MBA - Business Administration

Sudan Academy For Science
Azza Ali