Summary
Overview
Work History
Education
Skills
Timeline
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Arshdeep Kaur

Melbourne

Summary

Dynamic customer service professional with a proven track record at Little India, enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in multitasking and cash handling, I foster teamwork and collaboration, mentoring new hires to boost confidence and efficiency. Committed to creating positive experiences and building lasting customer relationships.

Overview

2026
2026
years of professional experience

Work History

Team Member

IGA Supermarket
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Service Team Member

Little India (Restaurant)
11.2023 - Current
  • Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
  • Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
  • Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
  • Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.

Customer Service Assistant

Grocery Store Outlet
07.2023 - 11.2023
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.

Education

Graduate Diploma - Civil Construction

Reach Community College
Melbourne, VIC

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Multi - Tasking
  • Ability to handle hectic situations effeciently
  • Clear communication
  • Attention to detail
  • Cash handling
  • Cleaning
  • Flexible schedule
  • FLUENT IN [English , hindi, punjabi]

Timeline

Customer Service Team Member

Little India (Restaurant)
11.2023 - Current

Customer Service Assistant

Grocery Store Outlet
07.2023 - 11.2023

Team Member

IGA Supermarket

Graduate Diploma - Civil Construction

Reach Community College

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Arshdeep Kaur