Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaehyeon Na

Melbourne,VIC

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

09.2022 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.

Club Committee

MUKSS(Melbourne University Korean Student Society)
09.2022 - 09.2023
  • Planned, organized, and coordinated special events and celebrations.
  • Recruited, hired, and trained to develop high-performing committees.
  • Attended committee meetings to propose, discuss, and advance management.
  • Created financial dashboards to provide insights into key performance indicators.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Created succession plans to provide continuity of operations during leadership transitions.

Education

Bachelor of Commerce - Marketing And Management

University of Melbourne
Parkville, VIC
07.2024

Skills

  • Operational Standards
  • Billing and Payment Processing
  • Cash Management
  • Guest Satisfaction
  • Restocking Items
  • Service Quality
  • Kitchen Staff Coordination
  • Customer Inquiries
  • Reading Comprehension
  • Active Listening

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Restaurant Waiter

09.2022 - Current

Club Committee

MUKSS(Melbourne University Korean Student Society)
09.2022 - 09.2023

Bachelor of Commerce - Marketing And Management

University of Melbourne

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Jaehyeon Na